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Air India

Air India

Airline Contact Information

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About Air India

With a history spanning more than 100 years and being India’s oldest Airlines, Air India is the where the Indian Aviation industry started long back in 1911. With a service spanning the world and Indian domestic destinations, Air India is India’s national carrier and a beacon of pride. Founded by visionary and the father of Indian Aviation J.R.D Tata, Air India was born with his flight in a single engine Puss Moth from Karachi to Mumbai. Since then, Air India has come a long way both in terms of Fleet size as well as passengers moved and is known for its reliability, cost effective and value for money service.

Air India Operation

After an iconic flight piloted the noted aviation personality J.R.D Tata, the real start of Air India happened post World War II where Air India expanded their routes to include new destinations. Although competition was stiff, Air India was known for its exceptional customer service standards which saw innovations like issuing humorous booklets that encouraged passengers not to steal cutlery and refrain from stuffing children in back seat pockets. Other than that, the unique brand of Indian service was extremely popular in places as far away as New York and also back home in India. Air India also had a number of firsts like being the first Asian airline to serve New York City in 1960. It was around this time only that the now famous “Maharaja” mascot was conceptualized and became the identity of Air India. Growing at a quick pace, the fleet of Air India now has 48 aero planes from Boeing and Airbus with operations across the country and the world.


Air India IC flies to 49 domestic destinations across the country along with 26 international destinations and 19 countries across Asia. The popular routes include Delhi, Mumbai (Bombay), Kolkata (Calcutta), Chennai, Bangalore and more. Using our Air India Online Booking facility, you can book your tickets in the fastest way possible. Our speedy booking engine lists out ticket fares in order of cost so you can choose the best Air India Flight the suits you schedule and pocket. Super cool offers at Goibibo make sure you save money every time you fly Air India through GoIbibo. Additional info like the Air India Flight Schedule makes booking your flight a piece of cake.

Air India Baggage Information

Air India follows the best industry practices and their baggage policy reflects their customer-centric policies and commitment to serving their passengers in the best way possible. Economy Class domestic passengers flying with Air India are allowed to carry upto 15 kgs of check-in luggage in addition to one hand luggage weighing under 7 kgs in-flight. Executive Class is allowed to carry upto 35 kgs of check-in luggage while the First Class passengers are allowed a total of 40 kgs of check-in luggage. However a single piece of baggage cannot exceed 32 kgs on the entire Air India network. Infants not entitled to a seat cannot have any check-in luggage of their own. However, Infants can have 1 collapsible stroller on board the flight as check-in luggage. Air India allows a baggage size not exceeding sum of 45 inches or 115 cms (length + breadth + height).
  • 5/5
    5/5
    air india - AI114Travelled on We Jul yyyy
    Prashant ChaudharyReviewed 1 week ago

    • Seats (5/5)

    • On Board Experience (5/5)

    • On time Arrival/Departure (5/5)

    • Baggage Handling (5/5)

    Overall experience is very good,new 788 dreamliner planes of ai is very nice And also bookings are very easy to make on goibibo website

  • 4/5
    4/5
    air india - AI317Travelled on We Jun yyyy
    Anjali GuptaReviewed 1 week ago

    • Seats (4/5)

    • On Board Experience (4/5)

    • On time Arrival/Departure (5/5)

    • Baggage Handling (4/5)

  • 4/5
    4/5
    air india - AI116Travelled on Tu Jun yyyy
    Urvi SharmaReviewed 1 week ago

    • Seats (4/5)

    • On Board Experience (4/5)

    • On time Arrival/Departure (5/5)

    • Baggage Handling (4/5)

    I travelled by Air India flight AI116. I usually find the Air India flights are on time. They are comfortable and the food and beverages provided are good quality and given at a good frequency. The assortment of entertainment programs is good with a good mix of latest Hindi and English movies. The only thing that needs improvement is the staff which is not sufficiently courteous and almost never responds to calls.

  • 4/5
    4/5
    air india - AI863Travelled on Sa Jul yyyy
    Nikhil KookadaReviewed 1 week ago

    • Seats (4/5)

    • On Board Experience (5/5)

    • On time Arrival/Departure (4/5)

    • Baggage Handling (4/5)

    Much better flight as compared to indigo and go air. On time arrival and better seats.

  • 5/5
    5/5
    air india - AI122Travelled on Sa Jul yyyy
    Nikhil KookadaReviewed 1 week ago

    • Seats (5/5)

    • On Board Experience (5/5)

    • On time Arrival/Departure (5/5)

    • Baggage Handling (5/5)

    Much above expectation from Air India

  • 5/5
    5/5
    air india - AI333Travelled on Tu Jun yyyy
    Mayank ChauhanReviewed 1 week ago

    • Seats (5/5)

    • On Board Experience (5/5)

    • On time Arrival/Departure (5/5)

    • Baggage Handling (5/5)

    It was a good experience booking tickets with Goibibo and also travelling in Boeing Dreamliner aircraft.

  • 1/5
    1/5
    air india - AI142Travelled on Sa Jun yyyy
    Ish PahujaReviewed 1 week ago

    • Seats (1/5)

    • On Board Experience (1/5)

    • On time Arrival/Departure (1/5)

    • Baggage Handling (1/5)

    It was a night flight starting 10 pm Paris time. But the seats were not good, seats could not be reclined. I was having severe back pain, but staff didn't have any medicine. Staff was not good at talking and understanding customer's problem. Food was not good, didn't have any options but to eat or leave policy. Never taking Air India again.

  • 2/5
    2/5
    air india - AI276Travelled on Su Jun yyyy
    Jainarayan TripathiReviewed 1 week ago

    • Seats (2/5)

    • On Board Experience (1/5)

    • On time Arrival/Departure (4/5)

    • Baggage Handling (3/5)

    1. No drinks (soft or hard) were available. Not even juices. 2. LCDs were not working. 3. The behavior of crew was very cold. 4. There was a lot of pronunciation mistakes in Hindi announcements.

  • 1/5
    1/5
    air india - AI309Travelled on Sa Jun yyyy
    Ritesh AgrawalReviewed 1 week ago

    • Seats (1/5)

    • On Board Experience (1/5)

    • On time Arrival/Departure (4/5)

    • Baggage Handling (1/5)

    Airindia one of the worst airline in regards to customer service, handling etc. only aircraft was good , flight times was good.. but worst customer care service,

  • 5/5
    5/5
    air india - AI130Travelled on Su Sep yyyy
    Guldip BathelReviewed 1 week ago

    • Seats (5/5)

    • On Board Experience (5/5)

    • On time Arrival/Departure (5/5)

    • Baggage Handling (5/5)

    Beautiful