Cancellation of tickets can be done by logging on the Goibibo webiste
Use these steps
1. Log onto www.goibibo.com
2. Click on the Signin link at the top
3. Click on Request Cancellation against the tickets you have booked.
4. The User can both select and cancel his/her entire booking or part of the booking.
5. A confirmation of cancellation will be sent via sms and email to the User.
User will not be able to use the online flight cancellation facility if:
a. there is an infant accompanying an adult?
For all such cancellations the user will have to use the offline cancellation facility.