Book Tirupati Vellore Buses

Tirupati Vellore Bus Reviews (1)

• B

  Brijesh Nair

  Nov 28, 2016 at 3:43 am

  Sri Renugambal Travels

  Leyland A/C Semi Sleeper (2+2)
  1/5

  • Stop-over Experience
    1
  • On Board Experience
    1
  • On Time Arrival/Departure
    1
  • Seats
    2

  This is the first time I had booked a Bus service..... from Tirupati to Vellore which is the biggest mistake I made. The bus was supposed to leave at 5.20 p.m. When I spoke to the person in Dhansri Travels he had no clue about the bus timing and also was not sure when would the bus come. Then I also call ...customer care spoke to the representative he then confirmed bus would come half an hour late by 5.50, however no bus turned up then again I called customer care spoke to the Dhansri travels guy still no sign of the bus, then they said one hour delay, by 6.30 then again timing changed to 6.50 and then 7.00 and last 7.30. Eventually a bus came , now till this time I had to wait there for the bus with my aged parents . I had booked 3 tickets for me and my Mom & Dad.Now the trauma did not end there , once the bus cam at 7.30 I believe. We were try to sit at the seats allocated to us online. However one rude person from Dhansri travels did not allow us and wanted me and my parents to sit at the last seat. His name was GOPAL a tall heighted person. I did not agree and informed me about the seats that were given to me online, and there is no way my mom and dad would sit back as they has back ache issues and that’s precisely I had booked a middle seat for them. Now there was a huge argument as this guy Gopal was not agreeing and he even told us to get out of the bus which I think is a huge insult when I had valid tickets booked. He said to go and speak to *** as they are not responsible because the earlier bus got cancelled. I asked him when you have a tie up with Sri Renugambal Travels, how come you are not responsible. But he was in no mood to listen. Atlast one good guy from Dhansri travels eventually sorted the issue as he has seen my Mom and Dad waiting for 2 hours infront of the Dhansri travels. All and all it was a pathetic and disgusting experience. Can you imagine how much embarrassing is to have your aged parents having back ached waiting for solong, On top of that instead of showing courtesy that guy named Gopal told us to get down from the bus....