Amenities at Cinnamon Citadel Kandy

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Guest Reviews & Rating for Cinnamon Citadel Kandy



0 Ratings

0 Reviews

What our guests say?

  • good room (16)
  • friendly staff (16)
  • nice place (15)
  • nice view (10)
  • + 7 more
(Stayed 21 Nov, 2021)

17 Reviews Written

very good place. bathroom is small. excellent food. old property. TV was not functioning properly. delayed responses from the reception
(Stayed 30 Jan, 2020)

Couple Traveller | 6 Reviews Written

It was a really beautiful property. Food was good. Rooms were great,nice and tidy. But only if they taught their bell boys how to behave. Nice and amazing property with beautiful views of river. Romantic getaway kind of vibes
(Stayed 10 Feb, 2020)

8 Reviews Written

Its a pretty hotel with great location. Staffs are so humble and kind. Spacious room. And the view is mesmerizing😍😍

Manager replied in 21 hours

Dear Mrs.Alisha, We are delighted to know that you have enjoyed your overall stay at Cinnamon Citadel Kandy. It was a pl ...more

(Stayed 2 Jan, 2020)

Family Traveller | 4 Reviews Written

We had a very good stay in Cinammon Citadel Hotel Kandy. Staff was helpful, rooms were super clean, with a nice river view from the balcony. Breakfast had a good spread. Beautiful Christmas decorations made it look even better.
(Stayed 21 Feb, 2020)

4 Reviews Written

Loved the stay Perfect hotel Great rooms Great service Enjoyed the buffets
Hotel Policies
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Location of Cinnamon Citadel Kandy

The property has a location score of4.6/5

  • Kandy Airport (KDZ-Polgolla Reservoir)


  • Udawatta Kele Sanctuary

  • About Cinnamon Citadel Kandy

    Cinnamon Citadel Kandy is a great choice for travellers looking for a 4 star hotel in Kandy. It is located in Mapanawathura.This Hotel stands out as one of the highly recommended hotel in Kandy and is recommended by 95% of our guests. Hotel is rated 4.6 out of 5, which is considered as excellent.

    From all the 4 Star hotels in Kandy, Cinnamon Citadel Kandy is very much popular among the tourists. A smooth check-in/check-out process, flexible policies and friendly management garner great customer satisfaction for this property. The Hotel has standard Check-In time as 02:00 PM and Check-Out time as 12:00 PM.

    What our guests think
    Good rooms, good service quality, nice property, nice view and good food are some highly appreciated and talked about aspects of the Cinnamon Citadel Kandy. With an overall rating of 4.6 out of 5 (101 Ratings), the property is rated very good by 72% of the guests, 19% have rated it good, 2% have rated it average and 7% have rated it as bad. Also, we recommend that guests must go through traveller reviews and ratings posted by fellow travellers on the Goibibo platform to ensure that Cinnamon Citadel Kandy is best suited for them. For more detailed information about this hotel, you can check the Questions & Answers section as well on Goibibo. There you can find the answers of the questions asked by some of our users about this property.
    In terms of Location 100% people like the location of Cinnamon Citadel Kandy. 80% like the clean surrounding of the property. Safety And Hygiene is the top priority for the Cinnamon Citadel Kandy with score 100%. Cinnamon Citadel Kandy Amenities are liked by the 100% of guest.
    You can find numerous hotels in Kandy under different categories and Cinnamon Citadel Kandy is one the best hotel under its category.