Amenities at Cinnamon Citadel Kandy

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Guest Reviews & Rating for Cinnamon Citadel Kandy

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4/5

0 Ratings

0 Reviews

What our guests say?

  • good room (16)
  • friendly staff (16)
  • nice place (15)
  • nice view (10)
  • + 7 more
SG
(Stayed 9 Feb, 2020)

9 Reviews Written

5/5
courteous staff, amazing food, live music, swimming pool so beautiful 👍

Manager replied in a day

Dear Mr.Sandeep, We are delighted to know that you have enjoyed your overall stay at Cinnamon Citadel Kandy. It was a pl ...more

TT
(Stayed 23 Jan, 2020)

5 Reviews Written

3/5
Good place to relax and enjoy by the poolside. Rooms are spacious. Just adjacent to the river and quite calm. There is no market place in the vicinity of the hotel. Regarding food, North Indians, particularly vegetarians will not have much of a choice. Complimentary drinking water is limited to 500 ml per person per day.
(Stayed 14 Feb, 2020)

1 Review Written

5/5
Nice hotel...food expensive...good place to enjoy loved the location
RB
(Stayed 26 Dec, 2019)

6 Reviews Written

5/5
Nice place for stay. Food is good. Nice hospitality.
YB
(Stayed 12 Dec, 2019)

3 Reviews Written

5/5
The perfect place to stay in Kandy. The location, the ambiance ,food ,service everything is at par. On arrival we were greeted warmly and given welcome drink. Live music was going on when we checked in around evening. The hotel lobby is beautifully decorated. The Mahaweli river is flowing around and one could easily enjoy the view of river flowing in between forest. It had all the facilities you want be it gym , pool ,play area. The rooms and washroom are spacious and clean. The interior of the ...more
VJ
(Stayed 17 Jan, 2020)

Couple Traveller | 1 Review Written

5/5
Everything about this stay was perfect. Very good and curteous staff. River view was breathtaking
MG
(Stayed 14 Jan, 2020)

1 Review Written

5/5
Great place to stay, we enjoyed the place so much, great breakfast and very nice team.
(Stayed 8 Feb, 2020)

10 Reviews Written

5/5
Sweeping green hills, the longest river in the country, misty mornings and the fresh outdoors, are just a few things that naturally come together here to make the perfect holiday. Just 2 1/2 hours from the Sri Lanka's Capital City Colombo, Chaaya Citadel Kandy has reinvented itself taking into account the needs of holidaymakers around the world. Replete with a sense of history, serenity and majesty, the hotel offers guests the opportunity to experience the amazing Kandyan history, the culture and the arts that play a big role in the lives of the Sri Lankans

Manager replied in a day

Dear Vaibhav, Thank you for sharing your comments following your stay at Cinnamon Citadel. We regret any inconvenience t ...more

PB
(Stayed 6 Feb, 2020)

3 Reviews Written

5/5
Awesome property.
SS
(Stayed 12 Dec, 2019)

7 Reviews Written

5/5
Beautiful hotel, courteous staff, amazing view around the hotel property. Bar at the pool side is awesome Spacious room with sitout balcony Shortage of staff is a concern.
DC
(Stayed 22 Dec, 2019)

3 Reviews Written

4/5
Good property..rooms were good ... washroom was good could be cleaner a bit. Had wonderful and relax stay.
PC
(Stayed 20 Dec, 2019)

Family Traveller | 7 Reviews Written

5/5
it was nice hotel ,rooms were big,friendly staff . great price for a family .
VM
(Stayed 22 Jan, 2020)

1 Review Written

4/5
Excellent hospitality.
RC
(Stayed 28 Nov, 2019)

3 Reviews Written

5/5
Fantabulous, very helpful staff, beautiful location, excellent hospitality, amazing food, Kandy's best resort, would love to visit again
PJ
(Stayed 18 Jan, 2020)

1 Review Written

5/5
well the property is really of top class, would want to visit them again. the pool is really nice and reception ppl are very helpful. thanks for the wonderful memories
GS
(Stayed 17 Jan, 2020)

4 Reviews Written

4/5
Good ,food too costly.indian food not available menu,
sR
(Stayed 22 Nov, 2019)

2 Reviews Written

5/5
Good View. Luxurious Room. Excellent Location!!
NG
(Stayed 9 Jan, 2020)

5 Reviews Written

5/5
experience is good and good verity of food in breakfast done
CA
(Stayed 12 Oct, 2019)

4 Reviews Written

5/5
Cinnamon is a brand in Sri Lanka and no doubt they are maintaining there standards in Kandy as well. A bit out of city, however perfect picturesque location, courteous staff and spacious rooms is what they have in store. Room interiors were good with garden and river view from the balcony. Breakfast was also good with lots of options. They also have pool side Cafe and bar so you can relax in the evening and enjoy the drinks and the view.
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(Stayed 13 Feb, 2020)

4 Reviews Written

5/5
worth the stay
SN
(Stayed 19 Dec, 2019)

Family Traveller | 1 Review Written

5/5
I Can just say one thing that this is a super property on the banks of Mahavali river .It has a beautiful.pool.n.the rooms.are chic clean. Its a value for the money.Although when our driver was driving us we were little afraid as its a bit inside from.the main city say about 4 km.but when we reached this.location we said really the reviews were worth it. we had a warm.welcome although with us arrived a big group.may be of 40 people stil the staff was so coerteous they immeditely took.our luguag ...more
RB
(Stayed 26 Nov, 2019)

Couple Traveller | 5 Reviews Written

4/5
The hotel is a 4 star hotel, so you get all the facilities of a 4 star hotel, but its location is quite inside. But the view you get from the hotel is nice. Less staffs available compared to the number of rooms it has. The rooms are nice. But the way towards your balcony has just a glass gate, which might seem unsafe in a hilly region. We booked a deluxe room. But due to full occupancy we did not get a good view room. So the staff themselves shifted us to superior quality room, which were even better and big size.
sd
(Stayed 13 Nov, 2019)

4 Reviews Written

5/5
Huge rooms with a great view of swimming pool and backwaters. Rooms are clean and breakfast and dinner buffet is great
GA
(Stayed 29 Jan, 2020)

1 Review Written

5/5
Everything is awesome. Can add More Indian Food varieties.
AG
(Stayed 28 Jan, 2020)

11 Reviews Written

5/5
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Location of Cinnamon Citadel Kandy

The property has a location score of4.6/5

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Transit
  • Kandy Airport (KDZ-Polgolla Reservoir)
    3.1km

    Airport

  • Others
  • Udawatta Kele Sanctuary
    3.8km

  • Kandy
    3.9km

  • About Cinnamon Citadel Kandy

    Overview
    Cinnamon Citadel Kandy is a great choice for travellers looking for a 4 star hotel in Kandy. It is located in Mapanawathura. This Hotel stands out as one of the highly recommended hotel in Kandy and is recommended by 95% of our guests. Hotel is rated 4.6 out of 5, which is considered as Excellent. The property enjoys a great location advantage and provides easy and fast connectivity to the major transit points of the city. A popular transit point from the hotel is Kandy Airport (KDZ-Polgolla Reservoir) (3.1 kms).

    From all the 4 Star hotels in Kandy, Cinnamon Citadel Kandy is very much popular among the tourists. A smooth check-in/check-out process, flexible policies and friendly management garner great customer satisfaction for this property. The Hotel has standard Check-In time as 02:00 PM and Check-Out time as 12:00 PM.

    What our guests think
    Good rooms, good service quality, nice property, nice view and good food are some highly appreciated and talked about aspects of the property. With an overall rating of 4.6 out of 5 (102 Ratings), the property is rated very good by 71% of the guests, 19% have rated it good, 3% have rated it average and 7% have rated it as bad. Also, we recommend that guests must go through traveller reviews and ratings posted by fellow travellers on the Goibibo platform to ensure that Cinnamon Citadel Kandy is best suited for them. For more detailed information about this hotel, you can check the Questions & Answers section as well on Goibibo. There you can find the answers of the questions asked by some of our users about this property.

    You can find numerous hotels in Kandy under different categories and Cinnamon Citadel Kandy is one the best hotel under its category.
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