18 Degrees HomestayLetchmi Estate, Munnar P.O., Idukki District Munnar India 685612View on Map
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Friends, I had to go with one rating, because zero isn’t available here. Please stay away from booking this hotel/homestay. Don’t book it even if you have to cancel your trip. Believe me cancelling+ More
Dear Guest, Further to the feedback, We understand that the issues were cascaded due to the initial waiting period. Most of the issues explained above are due to the peak season period in Munnar. At the same time, we have got good reviews that staff were courteous and they had a pleasant stay. As told by our staff, the waiting period was around 60-90 minutes and were requested to sit on the chairs provided. Regarding the food, you could request your preferred food items and staff can get it from restaurants, if available. Hope your daughter is doing well and in good health, sorry for the fever, this could be due to N reasons during a trip. Regarding the refund or compensation, we do not have the policy to refund if the guest have completed their whole stay as specified. We are deeply sorry for the inconvenience caused during your stay. Thank you for your detailed feedback. We are taking all your below points positively and will ensure we will give a better experience to customers at our resort. Thanks and regards, 18 degrees resort team
It is 12 km away from main location. No network, no internet, difficult to find. service- excellent, staff- courteous. stay if u want to go closer to nature.
Dear Guest, Thanks a lot for your good feedback about our services and location. We have BSNL network and wifi facilities but it depends on climatic conditions since it's not in town centre which needs to be taken into consideration. Thanks and regards,
We have to inform before if we want breakfast(differ from the complementary), and lunch.
Dear Mr Karthikeyan, Thank you so much for the good ratings and the time you took to share them with us. It is great to hear that you have enjoyed your stay with us. All the best and see you soon! Warm regards, 18 Degrees Homestay Team
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