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Hotel

Acco360

959 sector 40, gurgaon Gurgaon India 122002
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2017, 17 Oct
atAcco360
54%Guest recommend this hotel
Abhinav BhondeleThey Don't allow any of your friends to stay with you...Read All Reviews
₹ 1850
    Sub Total1 room for 1 nightExcludes Taxes
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    12:00Check In
    12:00Check Out
    10Rooms
    • 24 Hour Check in-Icon
    • Extra Mattress (On Request)
    • Umbrellas
    • Dining Hall
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    Location

    3.5 / 511 Reviews
    54%Guests
    Recommend
    3.3Service Quality
    3.5Amenities
    5.0Food & Drinks
    4.0Location
    4.6Cleanliness
    3.4Value For Money
    Verified Guest 5 / 52017, 31 Aug
    Did you find this review helpful?Yes ()Viewed 8 times
    Verified Guest 2 / 52017, 23 Jul
    Did you find this review helpful?Yes ()Viewed 98 times
    Verified Guest 2 / 52017, 15 Jul

    They Don't allow any of your friends to stay with you.

    Did you find this review helpful?Yes ()Viewed 99 times
    Acco 360Manager replied in 3 hours

    Feedback Noted

    Verified Guest 1 / 52017, 10 Jul
    Did you find this review helpful?Yes ()Viewed 98 times
    Verified Guest 1 / 52017, 5 Jul

    I booked my one day stay online with my family and then extended it after speaking to the manager in charge. At 10 pm when I entered with my family I was ordered to shift upstairs to another room as o

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    Did you find this review helpful?Yes ()Viewed 98 times
    Acco 360Manager replied in 3 days

    We have been in the hospitality space for the past 7 years and grown and expanded to multiple locations and have serviced thousands of bookings but i must say this guest Abhsihek Katare is not a good guest and is a liar. Please read his first line that he extended his stay. And it is basic common sense that if we were so horrible to deserve such a review, why would anyone want to extend his stay at the same property? Now, the facts. This person had a booking for single night. Early next days, he calls to extend his stay and could have easily extended through goibibo but did not, as he wanted to negotiate on room rate and wanted to pay less. Reluctantly, we booked him in a lower category room as he wanted to pay less. We realized later that he wished to book the same premium room at lower price. We asked him only once in late evening to move him to another room and that's when we learnt the gap. And since he was with family with kids, he was accommodated in the same room at no extra cost and was not shifted. And to our shock he is writing this review. We take every guest review seriously but we will give this one a pass. All our guests are valuable and wanted but not you from now on wards.

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