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Hotel

Hotel Alka Residency

opp ashok cinema, station road, thane west Thane India 400601
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2017, 12 Dec
atHotel Alka Residency
80%Guest recommend this hotel
Mangesh DixitStaff sounded rude except one gentleman by name Subodh. He was courteous and helping. Generally the management seems to be only after making money ra..Read All Reviews
₹ 1688
    Sub Total1 room for 1 nightExcludes Taxes
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    12:00Check In
    11:00Check Out
    20Rooms
    • Breakfast Service
    • Breakfast Room
    • Extra Mattress (On Request)
    • Bar/Lounge
    • Multi Cuisine Restaurant
    • Charging points
    • Dining Hall
    • Bar / Lounge
    • Front Desk
    • Airport transportation (surcharge)
    • Ironing Service
    • Laundry Service Available
    • Safe
    • Dining area
    • Extra Bed (On Request)
    • Room Service (24 Hours)
    • Conference Hall
    • Free Wifi
    • Dining Space
    • Restaurant
    • Deposit on arrival
    • Food Facility
    • Vegetarian Food / Jain Food Available
    • 24 hour reception
    • 24 hours power back-up
    • 24 hour security
    • Reception
    • 24 hour security (Deprecared)
    • Free Internet Access
    • Free WiFi Internet(Lobby)
    • Newspapers In Lobby
    • Power Backup
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    Location

    3.9 / 5552 Reviews
    80%Guests
    Recommend
    3.8Service Quality
    3.8Amenities
    3.8Food & Drinks
    4.1Location
    3.9Cleanliness
    3.8Value For Money
    Verified Guest 5 / 52017, 8 Dec
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    Verified Guest 5 / 52017, 8 Dec
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    Verified Guest 2 / 52017, 7 Dec

    Staff sounded rude except one gentleman by name Subodh. He was courteous and helping. Generally the management seems to be only after making money rather than the customer service.The intercom did no

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    Did you find this review helpful?Yes ()
    Hotel Alka ResidencyManager replied in 27 minutes

    Dear mangesh Thank you for taking out time to write to us. Please accept our apologies for the inconvenience you faced during your stay at our hotel. We have forwarded you concerns to the respective Department Heads for further necessary action. We do assure you, that this was just one off instance which you faced at our hotel. Please do visit us again and we guarantee, you will not regret visiting us again. Regards,.

    Verified Guest 5 / 52017, 7 Dec
    Did you find this review helpful?Yes ()
    Verified Guest 4 / 52017, 6 Dec
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