Avenue 18 Resort

Extremely Disappointed – Unacceptable Experience at Avenue 18 (Stay on 25th April) This was by far the worst hotel experience I have ever had. Our stay at Avenue 18 on 25th April was ruined due to a large group of 80–100 people who checked in at the same time. From the moment we arrived, the hotel staff completely ignored us and shifted all their attention to the group. There was no welcome, no welcome drink, and we had to constantly ask for even the most basic services. It felt like we were in a chaotic fish market rather than a hotel. During checkout, the same negligence continued with no assistance or courtesy. We were denied access to the pool just because a DJ setup was placed nearby. Instead of managing the situation professionally, the staff came to us repeatedly asking us to leave or not let the water spill. We had to argue for every basic amenity. The worst part was during dinner. We were blatantly told by the hotel staff that food had been prepared only for the group, and that their focus would remain on them — not on guests like us who had only booked four rooms. This is utterly unacceptable. This treatment was unprofessional, discriminatory, and completely ruined our stay. I am demanding a full refund along with appropriate compensation for the mental stress and terrible service we were subjected to. This review is to alert other travelers — if you're not part of a big group, expect to be completely sidelined. Think twice before booking Avenue 18.

It wasn't good. As being female travelers we felt unsafe. It wasn't good. As we traveled from Delhi we were so tired so we have eaten early around 8:30 pm and after that we went to sleep but later we got around 5-6 calls for just asking for dinner. We felt that there was no need to call 5-6 times just to ask for dinner when you already have eaten! This was very disappointing/weird.Then next day at dinner time we have ordered the food and it was delivered to us but still late at night a person came to ask how was the food?? Who comes this late just to ask for quality of food! That time we actually had a unsafe feeling about the property especially for female travellers. I will not recommend it for solo/ group of female travellers.

worst experience there was a group of around 100 people in the hotel and were totally ignored by hotel management. 1. we were not allowed to enter the pool because of arrangements for them. 2. no food was available for us in restaurant 3. group was dri king alcohol openly in the resort 4. they were dancing and shouting 5. loud music and bad behaviour 6. full resort was captured by them were were fighting for small small things NOT ACCEPTABLE. TOTAL WASTE OF MONEY. I NEED FULL REFUND ASAP. CALL ME BACK

This was a very quick decision to book resort.but i would say it was worth single penny.we only stayed for one day but were mesmerised by the surrounding and beauty if nature Hospitality was very good.food was awesome even for kids. Staff were courteous and humble Only catch here is you need to avoid going there during monsoon season as there are chances of landslide and roads are very narrow so thats a bit scary thing. Apart from that the property is very. Awesome