Hotel

BANYAN TREE RESORT

banyan tree resort lataguri, west bengal 735219, india Lataguri India 735219
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2017, 18 Aug
atBANYAN TREE RESORT
100%Guest recommend this hotel
Suresh Kantivery bad service. I am not visit in for the next Time this hotel..Read All Reviews
₹ 2000
Rooms:
Room listing unavailable
Sub Total1 room for 1 nightExcludes Taxes
Lowest Price Guarantee
12:00Check In
12:00Check Out
23Rooms
  • Outdoor Activities
  • 24 hour security
  • Parking (Complimentary)
  • Extra Bed (On Request)
  • Reception

Location

3.7 / 54 Reviews
100%Guests
Recommend
3.5Service Quality
3.7Amenities
3.6Food & Drinks
3.8Location
3.6Cleanliness
3.5Value For Money
Verified Guest 1 / 52017, 4 Mar

very bad service. I am not visit in for the next Time this hotel

Did you find this review helpful?Yes ()Viewed 99 times
Banyan Tree ResortManager replied in 5 days

Dear Guest, Thank you for your review. we are extremely sorry about the unpleasant experience you had at our property. Please be assured that we have taken your feedback extremely seriously and are conducting a full investigation into all the points mentioned by you. We are continuously training the staff to improve service levels and to ensure that we do not repeat mistakes made in the past. My apologies once again for the inconvenience caused! Thank you and Regards ​

Verified Guest 3 / 52017, 11 Feb

Good stay with good food and better location comparing to road side resort in Lataguri.

Did you find this review helpful?Yes ()Viewed 97 times
Banyan Tree ResortManager replied in 8 hours

​Dear Guest, Namaste!! Thank you very much for taking out time to review our hotel. I am very pleased to know that you enjoyed your stay thoroughly. Any and every positive review from a guest gives us the much needed boost up and encouragement to perform even better. Your positive feedback has ensured that our hard work is reaping benefits and we are going in the right direction of providing proper customer service. Thank you once again for the honest feedback. Looking forward to welcoming you in the near future.

Verified Guest 4 / 52017, 2 Feb
Did you find this review helpful?Yes ()Viewed 998 times
Banyan Tree ResortManager replied in a day

Thank You!!

Verified Guest 5 / 52016, 23 Nov
Did you find this review helpful?Yes ()Viewed 998 times

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