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Hotel

BANYAN TREE RESORT

banyan tree resort lataguri, west bengal 735219, india Lataguri India 735219
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2018, 20 Jan
atBANYAN TREE RESORT
100%Guest recommend this hotel
Subhadip ChakrabortyLocation of the hotel is very good. Our room was the closest to the forest compared to other hotels in that area. However, you are not allowed to vent..Read All Reviews
₹ 2000
    Sub Total1 room for 1 nightExcludes Taxes
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    12:00Check In
    12:00Check Out
    20Rooms
    • ceiling fan
    • Air-condition
    • wi fi
    • Charging points
    • Air Conditioning
    • Outdoor Activities
    • Front Desk
    • Onsite Parking
    • Newspapers In Lobby
    • Extra Bed (On Request)
    • Parking (Complimentary)
    • Free Parking
    • Room Service (24 Hours)
    • Lobby
    • FREE PARKING FACILITIES
    • 24-hours front desk
    • Housekeeping
    • Restaurant
    • Doctor on Call
    • Wifi
    • CCTV
    • Daily Housekeeping
    • Gardens
    • 24 hour reception
    • Parking Facilities Available
    • Electrical Adapters Available
    • Telephone
    • 24 hour security
    • Television
    • Reception
    • Free Wifi in Common Area
    • 24 Hour Front Desk
    • Power Backup
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    Location

    3.8 / 55 Reviews
    100%Guests
    Recommend
    3.4Service Quality
    3.8Amenities
    3.3Food & Drinks
    4.0Location
    3.3Cleanliness
    3.6Value For Money
    Verified Guest 4 / 52018, 10 Jan

    Location of the hotel is very good. Our room was the closest to the forest compared to other hotels in that area. However, you are not allowed to venture into the forest by foot (hotel staff informed

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    Did you find this review helpful?Yes ()
    Verified Guest 1 / 52017, 4 Mar

    very bad service. I am not visit in for the next Time this hotel

    Did you find this review helpful?Yes ()Viewed 99 times
    Banyan Tree ResortManager replied in 5 days

    Dear Guest, Thank you for your review. we are extremely sorry about the unpleasant experience you had at our property. Please be assured that we have taken your feedback extremely seriously and are conducting a full investigation into all the points mentioned by you. We are continuously training the staff to improve service levels and to ensure that we do not repeat mistakes made in the past. My apologies once again for the inconvenience caused! Thank you and Regards ​

    Verified Guest 3 / 52017, 11 Feb

    Good stay with good food and better location comparing to road side resort in Lataguri.

    Did you find this review helpful?Yes ()Viewed 97 times
    Banyan Tree ResortManager replied in 8 hours

    ​Dear Guest, Namaste!! Thank you very much for taking out time to review our hotel. I am very pleased to know that you enjoyed your stay thoroughly. Any and every positive review from a guest gives us the much needed boost up and encouragement to perform even better. Your positive feedback has ensured that our hard work is reaping benefits and we are going in the right direction of providing proper customer service. Thank you once again for the honest feedback. Looking forward to welcoming you in the near future.

    Verified Guest 4 / 52017, 2 Feb
    Did you find this review helpful?Yes ()Viewed 998 times
    Banyan Tree ResortManager replied in a day

    Thank You!!

    Verified Guest 5 / 52016, 23 Nov
    Did you find this review helpful?Yes ()Viewed 998 times

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