Binary Exotica Luxury Resorts

We were 5 including a 2 years old kid and my recent stay at Binary Exotica was an absolute disaster from start to finish.The receptionist doesn’t understand English or Hindi so you have no way to communicate properly if you don’t know the local language.It was raining when we checked in and entire floor was wet so we requested door mat which took 2 hours and that too was provided after numerous follow up.We bought milk from outside for our kid in the evening and after getting consent from Manager we requested restaurant person to boil it. We called their restaurant numerous times to get the milk and after 2 hours when we saw no progress we visited to the restaurant and observed that the milk packets were lying there as it is and by the time milk was boiled my kid slept.There were mosquitos in the rooms and the request mosquito repellant which took multiple calls and 2 hours for them to provide.The restaurant was a complete letdown serving subpar, cold and tasteless food in Breakfast with abysmal service. Housekeeping was equally horrendous where requests for basic services going unanswered.Housekeeping was atrocious, as no one responded to my repeated requests for toiletries. Swimming pool is extremely dirty, unhygienic and unusable. Indoor game room looks like a graveyard with full of dust everywhere.The hospitality was shockingly poor, with staff who were either indifferent or incompetent Management was nowhere to be seen, and when approached, they were dismissive, unhelpful and showed no concern for guest issues.Beware!!! This property was shut down for 15 days due to a customer complaint which I came to know on the last day of my stay. Overall, this was the worst hotel experience I've ever had. I will never return and strongly advise others to avoid this place at all costs.

At a good location. Clean and hygienic. But only problem is the service. I stayed there 3 nights, but they won't send the housekeeping by themselves everyday for cleaning or filling in the toiletries. You have to call them multiple times for the same thing even if it's for water, any toiletries or anything at all , you have to call them multiple times, that's what was annoying. Other than service, it was pretty nice little property, clean, breakfast spread was good. Near by city area. Not too much outside of the city or not too much inside of the hustle and bustle.

The resort is good, especially the restaurant staff Mr. Natesha is very polite and provides great hospitality. The food is freshly made, and severe.

Stay experience was good with ample space for kids to play and insta spot for photo shoots. rooms are neat and clean