Hotel

Birch Hill Retreat

a32, lebong cart road, near to darjeeling zoo,below delicious moments restaurant, darjeeling Darjeeling India 734101
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2017, 20 Aug
atBirch Hill Retreat
71%Guest recommend this hotel
bk mdalone a hotel with only 2room.not clean up to satisfaction.food not good .no other good food source nearby ,only you can stay closed from zoo (5mtr)an..Read All Reviews
₹ 2000
Rooms:
Room listing unavailable
Sub Total1 room for 1 nightExcludes Taxes
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11Rooms
  • 24 hour security
  • Extra Bed (On Request)
  • Extra Mattress (On Request)
  • Dining Hall

Location

3.2 / 514 Reviews
71%Guests
Recommend
3.3Service Quality
3.1Amenities
3.3Food & Drinks
3.5Location
3.1Cleanliness
3.3Value For Money
2 / 52017, 27 Jun

alone a hotel with only 2room.not clean up to satisfaction.food not good .no other good food source nearby ,only you can stay closed from zoo (5mtr)and ropeway (700mtr)but peaceful.

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Verified Guest 1 / 52017, 11 Jun

Worst experience ever. Will not recommend this hotel to anyone. So far from Mall Road. Behaviour of service boy was very rude. He don't have any manner that how to talk with the customer. Food is high

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Birch Hill RetreatManager replied in 2 hours

Dear Miss Ria.....I know you are not satisfied with our overall service. The thing which happened was not supposed to happen. We r again very sorry for the inconvenience caused.

Verified Guest 4 / 52017, 8 Jun
Did you find this review helpful?Yes ()Viewed 92 times
Verified Guest 4 / 52017, 1 Jun

Good service, satisfactory stay, and overall nice experience

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Birch Hill RetreatManager replied in 6 hours

Thank you sir for your positive review. Hope to c u again.

Verified Guest 1 / 52017, 30 May

I HAVE BOOKED 3 ROOMS. TWO ROOMS ARE OK BUT 3RD ROOM IS NOT IN GOOD CONDITION. ROOM IS NOT CLEAN...

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Birch Hill RetreatManager replied in an hour

Dear Sir, I know you must be very annoyed seeing the basement room. It's clean n sanitized...only thing it is big and the toilet is outside. Sir I assure you that you will be shifted tomorrow as soon as one room gets vacant. You will be getting all your meals on 20%discount in our restaurant. Rest assured ,please feel free to ask anything extra service .....we r at ur service. Once again sorry for the inconvenience caused.

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