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Hotel

Birch Hill Retreat

a32, lebong cart road, near to darjeeling zoo,below delicious moments restaurant, darjeeling Darjeeling India 734101
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2017, 20 Oct
atBirch Hill Retreat
71%Guest recommend this hotel
bk mdalone a hotel with only 2room.not clean up to satisfaction.food not good .no other good food source nearby ,only you can stay closed from zoo (5mtr)an..Read All Reviews
₹ 2000
    Sub Total1 room for 1 nightExcludes Taxes
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    14:00Check In
    12:00Check Out
    11Rooms
    • 24 hour security
    • Extra Bed (On Request)
    • Extra Mattress (On Request)
    • Dining Hall
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    3.2 / 514 Reviews
    71%Guests
    Recommend
    3.3Service Quality
    3.1Amenities
    3.3Food & Drinks
    3.5Location
    3.1Cleanliness
    3.3Value For Money
    2 / 52017, 27 Jun

    alone a hotel with only 2room.not clean up to satisfaction.food not good .no other good food source nearby ,only you can stay closed from zoo (5mtr)and ropeway (700mtr)but peaceful.

    Did you find this review helpful?Yes ()Viewed 98 times
    Verified Guest 1 / 52017, 11 Jun

    Worst experience ever. Will not recommend this hotel to anyone. So far from Mall Road. Behaviour of service boy was very rude. He don't have any manner that how to talk with the customer. Food is high

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    Did you find this review helpful?Yes ()Viewed 94 times
    Birch Hill RetreatManager replied in 2 hours

    Dear Miss Ria.....I know you are not satisfied with our overall service. The thing which happened was not supposed to happen. We r again very sorry for the inconvenience caused.

    Verified Guest 4 / 52017, 8 Jun
    Did you find this review helpful?Yes ()Viewed 92 times
    Verified Guest 4 / 52017, 1 Jun

    Good service, satisfactory stay, and overall nice experience

    Did you find this review helpful?Yes ()Viewed 866 times
    Birch Hill RetreatManager replied in 6 hours

    Thank you sir for your positive review. Hope to c u again.

    Verified Guest 1 / 52017, 30 May

    I HAVE BOOKED 3 ROOMS. TWO ROOMS ARE OK BUT 3RD ROOM IS NOT IN GOOD CONDITION. ROOM IS NOT CLEAN...

    Did you find this review helpful?Yes ()Viewed 998 times
    Birch Hill RetreatManager replied in an hour

    Dear Sir, I know you must be very annoyed seeing the basement room. It's clean n sanitized...only thing it is big and the toilet is outside. Sir I assure you that you will be shifted tomorrow as soon as one room gets vacant. You will be getting all your meals on 20%discount in our restaurant. Rest assured ,please feel free to ask anything extra service .....we r at ur service. Once again sorry for the inconvenience caused.

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