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Hotel

HOTEL BLACK FOREST

near kallar waterfalls, vattiyar, munnar, kerala Munnar India 685612
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2017, 12 Dec
atHOTEL BLACK FOREST
82%Guest recommend this hotel
Nilanjan Sahavery good service. I would love to come back. keep it up...Read All Reviews
₹ 2000
    Sub Total1 room for 1 nightExcludes Taxes
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    12:00Check In
    11:00Check Out
    106Rooms
    • Audio - Visual Equipment
    • Outdoor Parking - Secured
    • Extra Mattress (On Request)
    • Multi Cuisine Restaurant
    • Charging points
    • Dining Hall
    • hot / cold water
    • Front Desk
    • Welcome Drinks
    • Newspapers In Lobby
    • Parking (Complimentary)
    • Valet service
    • Outdoor Activities
    • Board Room
    • Health Club / Gym Facility Available
    • Free Wifi
    • Lift / Elevator
    • Family Room
    • Gardens
    • Parking Facilities Available
    • Internet Access
    • Veranda
    • Conference Facility
    • Reception
    • Free Internet Access
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    4.1 / 569 Reviews
    82%Guests
    Recommend
    4.3Service Quality
    4.2Amenities
    3.9Food & Drinks
    4.4Location
    4.2Cleanliness
    4.4Value For Money
    Verified Guest 3 / 52017, 10 Dec
    Did you find this review helpful?Yes ()
    Verified Guest 5 / 52017, 6 Dec

    very good service. I would love to come back. keep it up.

    Did you find this review helpful?Yes ()
    Hotel Black ForestManager replied in 3 days

    Dear Guest, Greetings from HOTEL BLACK FOREST, Munnar!!! Thank you very much for sharing your wonderful feedback. We are really happy to know that you liked our hotel services as much. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services. We look forward to see you. Regards,Tipster.

    Verified Guest 1 / 52017, 17 Nov

    Hotel is not flexible in terms of food. They don’t give room service. Also buffet system is there which is very costly for a family. It cost a person more than the room rent. Means your food bill woul

    + More
    Did you find this review helpful?Yes ()
    Hotel Black ForestManager replied in an hour

    Dear Guest,Greetings from Hotel Black Forest Munnar!!!First of all, thank you for sharing your experience with us.Looking at your feedback , We regret that you left dissatisfied as it is our endeavor to ensure that every guest leaves as an ambassador of our hotel. In your case we failed to do so and for that please do accept my sincere apologies. We are pleased to inform you that we have renovated our rooms recently. We look at every feedback as an extremely constructive one and I have taken on board the points given by you in the review. Regarding your comment, I will discuss this with our team and see what improvements can be made here.All your points are noted and same has been taken up with our maintenance team and activity team to understand what went wrong with regard to the output.we have taken the corrective measures to avoiding in future.Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back for a better stay. Regards , Tipster

    5 / 52017, 9 Nov

    We stayed 2 nights at black forest during our visit to Munnar. Perfect choice for families. weather is too good here. great friendly staff. will be coming soon.

    Did you find this review helpful?Yes ()
    HOTEL BLACK FORESTManager replied in 7 days

    Dear Guest, Greetings from HOTEL BLACK FOREST, Munnar!!! Thank you very much for sharing your feedback. We are really happy to know that you liked our hotel as much. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services. As you mentioned, our staff are always incredible in providing good customer service and care. Our in-room facilities are tended to with great care. our staff being the true asset of our operation. We are all looking forward to welcoming you back to our paradise for another memorable stay.Regards,Tipster.

    Verified Guest 4 / 52017, 4 Nov

    good location and good service

    Did you find this review helpful?Yes ()
    Hotel Black ForestManager replied in a day

    Dear Guest, Greetings from HOTEL BLACK FOREST, Munnar!!! We are extremely happy to know that you found our accommodation comfortable and had a pleasant stay at our hotel.Thank you for mentioning our location and services..We are delighted to know that the services rendered were up to your expectations as always. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services.The entire team hope that we will have the pleasure to welcome you back with us in the near future. Regards,Tipster.

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