Brij Eternity, Vrindavan by Leisure Hotels

Reason of giving 3 starts is explaind below: I was on a family trip so have booked three rooms in this property. Hotel Location is awesome as it is at the entry of vrindavan and out of all traffic jam areas.Rooms are spacious and clean. Washrooms are neat and tidy. Ample Parking space. One major issue becasue of which I've deducted two stars and given 3 stars out of 5 is that, the property doesn't have a water softner plant. The hardness of water which is suppied in washrooms is no less than hardness of sea water. A property not able to provide soft water in bathrooms is beyond imagination and acceptability. Hardness is so high that brushing teeth is the most typical task during the stay. Since you are in vrindavan so its obvious to take a shower before visiting any temple, but water is soo hard that you will think twice. I reported the same to front desk, First two attempts were given a helpless reply that they have no arrangment and you have to adjust with this, With my third attemp they called there GM who politly took an escape showing helplessness and provided me two bottles of packaged water to use for brushing purpose. Getting soft water in washrooms is the most baisc aminity which a guest looks for and every hotel should work on it during planning phase before opening it to host guests. You can't request guest to adjust and cooperate for such basic thing.

Property is good n peaceful, rooms are spacious but Staffs are unprofessional specially on front desk , ( the man wearing specs at the reception , forgot his name , He was very rude and sarsartic ) . Staffs should know how to deal with guests. In bathroom flush didn't function properly and for hot water everytime we had to call the management and everytime they asked for 20-25 minutes cos the main switch of geyser was on roof top which was little disappointing and irritating . While checking out the hotel , they requested us to give 5 star but i believe in giving genuine reviews . If i talk about Food it was awesome so as chef Mr. Om Veer Singh , he was the man of the match . He not only pleased us with his good behaviour but also served us tongue satisfying food. Loved his gestures . Considering over all experience and If given a chance i will think twice before staying in this property . Piyush Staffs behaviour was upto the mark

The hospitality at Brij Eternity is truly unparalleled. The team consistently goes the extra mile to ensure your stay is both comfortable and unforgettable. The gracious gate staff, Sumit Ji and Sonali, along with Mahendra and Mukesh from housekeeping, warmly greet you by name, adding a personal touch to your experience. Their thoughtful suggestions for picture-perfect photo spots further enhance your visit. Every member of the team delivers exceptional service with genuine care, making your stay truly extraordinary. A special shootout to Sumit Ji for his impeccable attention to detail—your needs are promptly addressed without ever having to ask twice. Brij Eternity is a remarkable destination that combines opulence with tranquillity, creating the perfect setting for a memorable stay.

stay was ok type, we faced some problem, TV was not working after check in till approx. 9pm when we asked they said recharge was not done, I think they should recharge before check in and they don't have fridge in their rooms and only 1ltr water was provided to us(3members), they said we only prove 1ltr water and we ask for RO water, The RO water they provided as complimentary but that was too salted as we felt it was not RO water. When TV start working then their AC stop working, after Approx 45 min they came to know that filter was not clean. I feel positive is that hotel is clean property, all area was clean. Buffet for breakfast is good and tasty. At the end I book one room which is more than 5000 including breakfast, I guess price should me less.