BSR Farms Resort

First of all, based on the owner's response to other negative reviews, I think it's important that I let you know that there was no construction going on (so they cant use it as an excuse) and I definitely stayed there on 18th Oct'21 (e-voucher can be shared with the owner on request but I think the photos will suffice). Also, there was heavy rain on the day (which made it even sadder)This is an attempt to cover my experience exhaustively and help you make an informed choice. The room (especially the toilet) was really unclean and smelly . We were told that we can come anytime after 10 am to check in but the room was not ready even around 11 am. We had to call the owner. Took 40+ more mins to get ready while I and my wife waited in the rain it was really hard to find help. We had to wait for 2 hrs before our luggage could be brought up from the car parking. In fact, even after 2 hrs, I had to go out and find somebody and request again the room latch does not work (you can find this feedback in another older review (which means that the owner has consciously chosen to ignore this problem). If you pull or push the door 2-3 times, it will get unlocked (have created a video as well in case the owner needs proof)The overall quality of the room is poor. There is a gap between the door and the adjoining wall even when it's closed and no proper curtains or even proper window (the cold wind kept coming in all night)I understand that the property is in a secluded area in the hills so it must be tough to find stuff but the quality of 'every material' in the room could be better - blankets, carpet etcThis property is quite smaller than what it looks like in the pictures, staff was ill-prepared for the massive rain on that day even though the rainy season had just concluded (we lent them our umbrella after seeing them running around almost aimlessly and shivering in the rain)Cleanliness is a HUGE problem in this property. Check out the pics there was no running water in the bathroom so we had to manage with 2 buckets at a time. Of course, on top of that, you can imagine us being unable to find anyone to help with water for long periods, Food tasted well but came with a massive delay (I had to go to the kitchen three times to check on the food and one more time to order)There are no phones or any other mechanism available to request anything we stayed in one of the blue cottages (#7) and found that people living in the bamboo huts got priority right from the check-in to food and other services. In fact, while on one hand, the owner told us that the water line had broken down in Devprayag due to the rains, on the other hand, the staff managed to set up a motor and fill the water tanks exclusively for the people staying in huts. Thus we were left feeling timid and disgusted I should mention that the owner did call in the night and voluntarily arranged for an extra blanket and room heater. However, to be honest, by that time there was hardly anything he could do to save us from the traumatic experience i am yet to hear a single 'sorry' from the owner. He didn't even meet us in spite of being present and finding time to meet the people staying in the huts (I hope this was only due to obvious embarrassment)I don't want to comment on how some of the positive comments for this property have been left by the same people (multiple times) and also those sharing certain similar last name. I will leave that to your judgementIn the end, I would just say that this is not the right place (it's horrible really!!!) to stay unless you are ready to compromise and possibly bear all of the above-mentioned issues. But Hey! - the surrounding area is really pretty...All covered above

Their Terrace suite is simply amazing! The view from the balcony is breathtaking. We saw the sunrise, a rainbow and snow clad mountains! I'm also a fan of the wonderful antique mirror in the room. Bathroom is spacious with geyser. Bed is super comfy! Food is delicious!

An amazing place to stay with family and friends. This place offers unbelievably great views. Mr. Abhishek, the owner is a great person and offers you really great hospitality as a part of the stay.