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Hotel

Casa Dream The Resort

satbunga, mukteshwar, dist. nainital Mukteshwar India 263132
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2017, 17 Oct
atCasa Dream The Resort
79%Guest recommend this hotel
Shweta SahHotel was ok with good views but they were very late in serving breakfast and dinner... Breakfast was not ready even by 9 and dinner not ready by 8:45..Read All Reviews
₹ 2000
    Sub Total1 room for 1 nightExcludes Taxes
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    14:00Check In
    12:00Check Out
    24Rooms
    • Suitable For Children
    • Children's meals
    • Cycling
    • Boutique
    • Extra Mattress (On Request)
    • Limousine Service Available
    • Open Air Restaurant / Dining
    • Porter / Bellhop
    • Kids' Club
    • Money Exchange Facility
    • Jungle treks
    • Ironing Service
    • Laundry Service Available
    • Books/Magazines
    • Pony rides
    • Highchairs
    • Parking (Complimentary)
    • Entertainment Centre
    • wi fi (only in common area)
    • Dining Space
    • Restaurant
    • Wifi
    • Bakery
    • Daily Housekeeping
    • Coffee Shop
    • Hiking
    • Doorman
    • Power Backup
    • Ski Passes Available
    • Airport Transfer Free
    • Breakfast Room
    • 24 Hour Check in-Icon
    • Speciality Restaurant
    • Bicycles
    • Postal / Parcel Services
    • Welcome Drink on Arrival (Non-Alcoholic)
    • Fitness centre (nearby)
    • Activity Centre
    • Safe
    • Conference Hall
    • Bar / Lounge
    • Air / Rail Booking
    • Kitchen
    • Photocopying
    • Body treatments
    • Full Time Operation for All 7 Days
    • Room Service(Limited Hours)
    • Deposit on arrival
    • Assistance with luggage on request
    • Vegetarian Food / Jain Food Available
    • Grounds
    • Function room
    • Business Center
    • Massage Services
    • Free WiFi Internet(Lobby)
    • 24 Hour Front Desk
    • Hotel Trading License
    • Courier Service
    • Multi Lingual Staff
    • Dance Performances (on demand)
    • Charging points
    • Shared lounge/TV area
    • Audio - Visual Equipment
    • Hiking/biking trails
    • Airport transportation (surcharge)
    • Rooftop Access
    • Board Games
    • Breakfast Service
    • Extra Bed (On Request)
    • Room Service (24 Hours)
    • Function Room
    • Medical Assistance Available
    • Late check-out till 4 o clock
    • Food Facility
    • Adventure activities
    • AC/Heater
    • Spa Services Onsite - Free
    • Internet Access
    • Bikes Available (free)
    • City Shuttle Service
    • 24 hour security
    • Conference Facility
    • Private parking
    • Courtesy Coach
    • Coffee Shop / Cafe
    • Barbecue Grill
    • Billiards/pool table
    • Hot Spring Bath
    • Outdoor Activities
    • Floor Butler
    • Grocery
    • Guide / Sightseeing Service
    • Multi Cuisine Restaurant
    • Housekeeping
    • In House Events
    • Business services
    • Intercom
    • Wine tasting
    • Security at All Hotel Entrances
    • Free Parking
    • Darts
    • Brunch
    • Board Room
    • Reception rooms
    • Computer Rental
    • Indoor Games
    • Lift / Elevator
    • Breakfast Buffet
    • Veg / Non Veg Kitchens Separate
    • Reflexology
    • Printer
    • Launderette
    • Helipad
    • 24 hour reception
    • Cook Services
    • Wheelchairs available
    • Room Service
    • Jeep safari
    • Kitchen available (home cook food on request)
    • sightseeing (Payable)
    • Indoor Swimming Pool
    • Fire Exit Signs
    • Cafeteria
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    Location

    4.2 / 524 Reviews
    79%Guests
    Recommend
    4.1Service Quality
    4.2Amenities
    3.9Food & Drinks
    4.5Location
    4.0Cleanliness
    4.2Value For Money
    Verified Guest 1 / 52017, 3 Oct

    Hotel was ok with good views but they were very late in serving breakfast and dinner... Breakfast was not ready even by 9 and dinner not ready by 8:45.

    Did you find this review helpful?Yes ()
    Casa Dream The ResortManager replied in 2 hours

    thanks for mentioning that the hotel was ok and good views but you accidentally rated everything 1 star out of 5. I am sure that was just an honest mistake on your side. I would appreciate if you could send in a updated review. Much Thanks

    2 / 52017, 9 Aug

    first of all, it doest feel like a resort, in fact it's a hotel. Four storey hotel without even lift. nothing is there in kids play zone. hotel is under construction..incomplete & poor quality room...

    + More
    Did you find this review helpful?Yes ()Viewed 99 times
    Casa Dream The ResortManager replied in 2 months

    You should have asked us where the lift is and the kids play area. We have an excellent kids play area, a high quality Lift. And hotel is completed, rooms are excellent quality and I think your review is fake, as the lift is right in the reception area and it's unbelievable that you couldn't find it.

    Verified Guest 5 / 52017, 2 Jul
    Did you find this review helpful?Yes ()Viewed 97 times
    Verified Guest 4 / 52017, 1 Jul

    Perfect location of the resort with all rooms facing mountains and valley. Clean premises and courteous staff. Rooms are very spacious.

    Did you find this review helpful?Yes ()Viewed 88 times
    Casa Dream The ResortManager replied in 17 minutes

    Thank you for the positive review.. Will see you again soon.

    Verified Guest 5 / 52017, 30 Jun

    it was really very nice hotel and the whether is awesome there love to come again. service is also very good bit improvement in food quality rest is very good

    Did you find this review helpful?Yes ()Viewed 98 times
    Casa Dream The ResortManager replied in 4 hours

    Thank you for the positive review.. We will continue to improve our food quality and will exceed your expectations when you visit us again.

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