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Hotel

Castle Rock

RAFTING POINT , PAHALGAM Pahalgam India 192126
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2018, 23 Jul
atCastle Rock
83%Guest recommend this hotel
Sandeep GuptaHotel seems to be new however the location is perfect and also the staff is very co-operative and friendly. It is on the main road itself. Rooms are s..Read All Reviews
₹ 2000
    Sub Total1 room for 1 nightExcludes Taxes
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    14:00Check In
    12:00Check Out
    9Rooms
    • Parking Facilities Available
    • Reception
    • Free Wifi
    • Housekeeping
    • Badminttion Court
    • Breakfast Service
    • Restaurant
    • Dining Hall
    • Extra Mattress (On Request)
    • Speciality Restaurant
    • wi fi
    • Free Parking
    • Nature Walk
    • Airport transportation (surcharge)
    • Daily Housekeeping
    • Extra Bed (On Request)
    • 24 hour reception
    • 24 hours power back-up
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    4.2 / 571 Reviews
    83%Guests
    Recommend
    4.2Service Quality
    4.0Amenities
    3.9Food & Drinks
    4.3Location
    4.1Cleanliness
    4.3Value For Money
    Verified Guest 5 / 52018, 28 May

    Spent a awesome Holiday with Group of Families

    Did you find this review helpful?Yes ()
    Castle RockManager replied in 5 days

    We're glad you enjoyed your stay. Hoping to serve you again in future.

    Verified Guest 4 / 52018, 7 May

    Hotel seems to be new however the location is perfect and also the staff is very co-operative and friendly. It is on the main road itself. Rooms are spacious and clean so no issue with regards to hygi

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    Did you find this review helpful?Yes ()
    Castle RockManager replied in 2 days

    Thanyou so much sir! We’re glad that you enjoyed your stay with us. We are improving and we will be even better when you come the next time!

    Verified Guest 1 / 52018, 3 May

    Will never ever stay . The staff is helpful but are so poor in skills . They won’t switch on the generator when light cut off .

    Did you find this review helpful?Yes ()
    Castle RockManager replied in 6 days

    I’m really sorry sir for all the incovenience caused by us. Our main staff was out and they’ve come back. The generator issue was because the main generator was to be fixed and is now working properly. We’re extremely sorry for all the trouble. I hope you give us another chance to serve you better. We’ll asure you wont face any problem and enjoy your stay fully.

    Verified Guest 4 / 52018, 29 Apr

    Location is big plus as it’s right on the main road and opposite to the river with very scenic places. Rooms are very spacious. Good service was very slow. Took long time to prepare the food.

    Did you find this review helpful?Yes ()
    Castle RockManager replied in 10 days

    We’re glad that you liked the property. We’re extremely sorry for any inconvenience. I hope you give us a chance to serve you better the next time.

    Verified Guest 5 / 52018, 22 Apr
    Did you find this review helpful?Yes ()

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