Hotel

Chokhi Dhani - The Palace Hotel

chokhi dhani palace hotel, barmer road, jaisalmer 345001 Jaisalmer India 345001
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2017, 23 Aug
atChokhi Dhani - The Palace Hotel
68%Guest recommend this hotel
Harsh Sharmapathetic hotel, no service, only one person at the hotel who will manage everything. No driver rooms at the hotel. pool also not operational in mornin..Read All Reviews
₹ 4200
Rooms:
Room listing unavailable
Sub Total1 room for 1 nightExcludes Taxes
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15:00Check In
12:00Check Out
43Rooms
  • wi fi
  • Kids' swimming pool
  • Extra Mattress (On Request)
  • Activity Centre
  • Dining Hall

Location

4.0 / 570 Reviews
68%Guests
Recommend
3.9Service Quality
4.0Amenities
4.2Food & Drinks
3.9Location
4.3Cleanliness
4.0Value For Money
Verified Guest 5 / 52017, 15 Jul
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Verified Guest 5 / 52017, 13 Jul
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Verified Guest 1 / 52017, 2 Jul

pathetic hotel, no service, only one person at the hotel who will manage everything. No driver rooms at the hotel. pool also not operational in morning. Very very poor stay.

Did you find this review helpful?Yes ()Viewed 9 times
Chokhi Dhani The Palace HotelManager replied in 28 minutes

Dear Guest, Thank you for bringing this situation to our attention. First and foremost, we would like to apologize for the inconvenience we caused you, making your visit unsatisfactory. The experiences you described are not characteristic of the level of service our colleagues strive to provide, and it is unfortunate that you weren’t able to experience the same. We will look into each issue that you have noted, in an attempt to correct and improve our hotel policies. We look forward to the opportunity to welcome you back and exceed your expectations.

Verified Guest 4 / 52017, 23 Jun
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Verified Guest 4 / 52017, 21 Jun
Did you find this review helpful?Yes ()Viewed 96 times

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