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Get ₹ 2879 off. Pay using HSBC Bank Credit Cards to avail the offerThe Hotel Citizen is conveniently located near Surat Railway Station in Laldarwaja, Surat. The hotel offers top facilities such as a restaurant, fireplace, and 24-hour room service. Surat International Airport is just 16.10 km away, providing easy access for travelers. The hotel is also in close proximity to Kosad Railway Station, which is only 9.20 km away. The rooms at the hotel are well-equipped with amenities such as a hairdryer, terrace, work desk, interconnected room, and sofa, ensuring a comfortable stay for guests. In addition, the hotel features a restaurant, coffee shop, and cafe, offering a variety of dining options. With its convenient location and excellent facilities, Hotel Citizen is a great choice for travelers visiting Surat.
This hotel has received positive feedback from guests for its excellent service, clean rooms, delicious food, good location, and necessary amenities. With an overall rating of 3.3 out of 5 based on 96 user ratings, the hotel excels in providing value for money and maintaining high cleanliness standards with a rating of 5.0 in both categories. Guests have also appreciated the location with a perfect 5.0 rating and the service quality with a rating of 3.1. The hotel's commitment to cleanliness is evident from the high rating despite a lower user count. Positive comments on the service, room quality, food, location, and amenities contribute to a pleasant and enjoyable stay experience. With specific mentions of excellent service, clean rooms, delicious food, good location, and necessary amenities, this hotel offers a comfortable and satisfying stay for its guests.
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Free cancellation till 10 Sep
Non refundable after this date
Check-in Begins at 12 PM
goRating
2.9/5
99 Ratings
What our guests say?
G M | Sadik Shaikh Replied in 7 days
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Manager | Citizen Replied in 6 months
Thank you very much for your review and Apologize for any inconvenience . We will make sure that when you visit next tim ...more
Manager | Citizen Replied in 11 months
Thank you very much for your review and Apologize for any inconvenience . We will make sure that when you visit next tim ...more
Manager | Citizen Replied in 11 months
Thank you very much for your review and Apologize for any inconvenience . We will make sure that when you visit next tim ...more
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Patner | Sadik Replied in 2 days
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Manager | Hotel Citizen Replied in 13 days
Dear Guest, Greetings of the day! Thank you for your kind words! We’re thrilled to hear you enjoyed our faciliti ...more
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G M | Sadik Replied in 8 days
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Check-in Time: 12 PM Check-out Time: 11 AM
Primary Guest should be atleast 18 years of age.
Unmarried couples are not allowed
Passport and Aadhaar are accepted as ID proof(s)
Pets are not allowed
Smoking within the premises is not allowed
7/278/A/1/4-5-6, GULAMBABA MILL COMPOUND, STATION ROAD, SURAT, Surat, Gujarat, 395003
Exceptional Stay with Family Rating: 5/5 Stars We recently had the pleasure of staying at HOTEL CITIZEN with our family, and it was an absolute delight! From the moment we stepped into the lobby, we were greeted with warm hospitality and exceptional service. Room: Our room was spacious, immaculately clean, and tastefully decorated. The beds were incredibly comfortable, ensuring a restful night's sleep. The room was also equipped with all the necessary amenities, including a safe, and flat-screen TV. Restaurant: The hotel's restaurant served exquisite cuisine, with a wide range of options to suit all tastes. The complimentry breakfast buffet was particularly impressive, with a vast selection of fresh fruits, juice and hot dishes. The staff were attentive, friendly, and ensured that our dining experience was nothing short of exceptional. Bathroom: The bathroom was modern, clean, and well-appointed, with a generous supply of toiletries and towels. The shower was powerful, and the water temperature was always just right. Lobby: The lobby was stylishly designed, with comfortable seating areas and a warm, welcoming atmosphere. The staff were always available to assist with any queries or requests. WiFi: The hotel's WiFi was fast, reliable, and easily accessible throughout our stay. Safety: We felt completely safe throughout our stay, thanks to the hotel's secure entrance, CCTV cameras, and friendly security staff. Family-Friendly: The hotel was extremely family-friendly, with a warm welcome extended to our children. The staff were patient, understanding, and always willing to help with any requests or needs. Overall: We would highly recommend HOTEL CITIZEN to anyone seeking a comfortable, relaxing, and enjoyable stay with family. The hotel's exceptional service, amenities, and staff made our stay truly unforgettable. We can't wait to return! Pros: - Exceptional service - Clean and comfortable rooms - Excellent restaurant - Modern and clean bathroom - Stylish lobby - Fast and reliable WiFi - Safe and secure environment - Family-friendly Exceptional Stay with Family Rating: 5/5 Stars We recently had the pleasure of staying at HOTEL CITIZEN with our family, and it was an absolute delight! From the moment we stepped into the lobby, we were greeted with warm hospitality and exceptional service.
"I recently had the pleasure of staying at HOTEL CITIZEN and I must say, the room service staff and food were truly exceptional! The staff were friendly, attentive, and prompt in delivering my orders. They even went above and beyond to accommodate my special requests.The food was absolutely delicious and presented beautifully. I ordered the paneer butter masala and it was cooked to perfection. The portion sizes were generous and the prices were very reasonable.What really impressed me, however, was the kindness and courtesy of the room service staff. They made me feel like I was their only guest, and their warm smiles and friendly banter made my stay even more enjoyable.I would highly recommend HOTEL CITIZEN to anyone looking for a comfortable and satisfying stay. The room service staff and food are definitely a highlight of this hotel, and I would not hesitate to return. Well done, HOTEL CITIZEN!""Exceptional room service at HOTEL CITIZEN.The staff were friendly and prompt, and the food was delicious and morning complementary breakfast was very delicious and excellent, they fully take care of hygiene. The room prices were reasonable and the portion sizes were generous. The staff's kindness and courtesy made my stay even more enjoyable. Highly recommend to all....
The hotel was very good and very clean environment.The rooms were spacious and clean with all the basic facilities.Location i was booked according to the concern.The only problem i faced with this hotel was that receptionist was not cooperative in nature.If you had asked something to that person they did not reply in a good manner,but all other staff was cooperative and well trained...so good place for stay..
This hotel has a Great services and food are offered at a good price. The hotel is worth all the 5-star rating. The rooms were clean and comfortable. Staff are well mannered and are attentive with services. Near to railway station and transports available easily & breakfast is too awesome . A must visit hotel.I preffer to go next time at this hotel .
Not as such problem every thing was fine. Hotel is good and value for money also. Hotel people provide an excellent service over there. Nice people are working there. Food was also fine and I had my food there. Hotel is located on a good location. Nice hospitality are there. Hotel is over all neat and clean.
Location of the hotel is very convenient being very near to main railway station. No hiccups to locate the property. Check i was very polite and smooth.very nice staff people .Service was very fast.Rooms were good nicely designed.its a well maintained property and my stay with it was really nice.
One thing for sure, all that I said was done without a complaint or a tantrum which I have experienced in the starred hotels. Basic place. Good place to settle back after a day's work. All options for food are within a km's radius.
Excellent service. Staff is doing great. Hotel is full of facility. Very clean rooms and bathroom are very good. No need of calling room service unnecessarily. Room service are very fast. All staff is very active. Food is good"
The hotel is near by the bus stand approx. 1.5-2 km but somewhere inside the streets..Good service was offered by them. And may be since it was rainy season so the staff was less. and cleanliness was also not that great.
The room was very small also it was given with a single bed. The location was of teh property was near to the railways and complimentary wi-fi was only given. The food taste was good here indeed!
I have visited hotel citizen in surat. the ambience of room is very good and i appreciate the hotel staff because of thier polite behaviour. i love the hotel and services really appreciated
i had a wonderful experience at a citizen hotel in surat. the staff was polite and the room was clean. the hotel's convenient location made it easy to explore the city
hotel is very good stafff service is good & car parking feselity also food is also avelebal and it is near by bus station & relewy station
Very nice resort to stay around Baroda ......It meets international standards. Thanks a lot to GOIbibo for an excellent service & super deals
Hotel citizen was not up to expectations. We asked for alternate arrangement which was done at hotel Skylon. It's nice one. Value for money!!
Booked room for 2 days. Location is very near to railway station which is good. Rooms are neat and clean. Hotel staff is good and helpful.
good interior, and clean rooms. location is also convenient to go to any destination. room service is also good and food is also good.
The services are prompt! the room was good! location was excellent and the overall stay experience was total value for money stay!
There is nothing great about surat city... Only for business purpose u can with. Found the hotel OK.
I found rooms were spacious neat and clean, Toilets were fine. Its worth spending at Hotel Citizen,
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Distance From City Centre | 7.1 km |
Nearby Airport | Surat International Airport |
Best Rated Hotel in Other Area of Surat | Treebo Urban, 1 Km From Railway Station |
Nearby Area | Laldarwaja |
Address | 7/278/A/1/4-5-6, GULAMBABA MILL COMPOUND, STATION ROAD, SURAT, Surat, Gujarat, 395003 |
Check-out | 11 AM |
Check-in | 12 PM |
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