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Hotel

City Heart Sarovar Portico

badhor house, near clock tower Ludhiana India 141008
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2018, 22 Jan
atCity Heart Sarovar Portico
87%Guest recommend this hotel
Sunil BhattThey have no instant DG set up for power shut down .Every time there is power cut there is 1 min halt for DG start up.highly irritating 10 times cut o..Read All Reviews
₹ 3600
    Sub Total1 room for 1 nightExcludes Taxes
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    12:00Check In
    12:00Check Out
    31Rooms
    • Disabled Friendly Facilities
    • Internet Access
    • Laundry Service Available
    • Speciality Restaurant
    • Business Center
    • Valet service
    • Free Internet Access
    • Conference Facility
    • Health Club / Gym Facility Available
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    4.4 / 5707 Reviews
    87%Guests
    Recommend
    4.4Service Quality
    4.4Amenities
    4.5Food & Drinks
    4.3Location
    4.6Cleanliness
    4.4Value For Money
    Verified Guest 4 / 52018, 20 Jan
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    Verified Guest 5 / 52018, 9 Jan
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    Verified Guest 2 / 52018, 8 Jan

    They have no instant DG set up for power shut down .Every time there is power cut there is 1 min halt for DG start up.highly irritating 10 times cut off in one and half hour

    Did you find this review helpful?Yes ()
    City Heart Sarovar PorticoManager replied in 24 minutes

    Dear Mr. Bhatt, Greetings! It was a great pleasure for our hotel to such have valuable customers like you.Thank you very much for your stay in our hotel for two days during your visit to Ludhiana.Sir our hotel is well known for its quality of services for our valuable customers in the city. Unfortunately during your visit you faced some power cut problem in your booked room during your stay.I really regretful for the service deficiencies that force you to complain against during the stay.Sir once again I am extremely sorry for the disturbance you faced and looking for your next visit soon. Warm Regards, Harsimran Singh Front Office Manager

    Verified Guest 3 / 52018, 3 Jan

    food and beverage and rooms are good quality , bed sheet also good and comfortable for good sleep

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    City Heart Sarovar PorticoManager replied in 2 minutes

    Dear Mr. Rishipal, Greetings from City Heart Sarovar Portico Ludhiana, Thank you for taking out time to review our hotel Look forward to have you with us again. Regards, Harsimran Singh Front Office Manager

    Verified Guest 5 / 52017, 29 Dec
    Did you find this review helpful?Yes ()

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