Hotel

Comfort Inn Heritage

sant savta marg, opp. gloria church, byculla, mumbai Mumbai India 400027
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2017, 19 Aug
atComfort Inn Heritage
84%Guest recommend this hotel
Nakul JainHotel entrance is a bit shady although reception staff was good. Housekeeping did not replace used towel and consumables after the first night, they ..Read All Reviews
₹ 4097
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Sub Total1 room for 1 nightExcludes Taxes
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20Rooms
  • AC/Heater
  • Free Wifi
  • 24 hour security
  • Free WiFi
  • Reception

Location

4.2 / 5122 Reviews
84%Guests
Recommend
4.2Service Quality
4.2Amenities
4.1Food & Drinks
4.1Location
4.4Cleanliness
4.2Value For Money
Verified Guest 4 / 52017, 7 Aug
Did you find this review helpful?Yes ()Viewed 94 times
Verified Guest 3 / 52017, 26 Jul
Did you find this review helpful?Yes ()Viewed 90 times
Verified Guest 5 / 52017, 18 Jul
Did you find this review helpful?Yes ()Viewed 94 times
Verified Guest 4 / 52017, 11 Jul

Hotel entrance is a bit shady although reception staff was good. Housekeeping did not replace used towel and consumables after the first night, they only removed it. They over billed me but corrected

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Did you find this review helpful?Yes ()Viewed 94 times
Comfort Inn HeritageManager replied in a day

Dear Mr. Jain, Thank you for patronising our hotel, and for your valuable review! We appreciate your positive feedback about our reception staff. Yes, we agree our entrance is a bid shady. But as you have noticed, our public area is under the process of renovation, and we are making many changes with regards to the public areas / lobby / hotel entrance etc. Once completed, our hotel will have a new look with improved services. We have noted all your concerns and sincerely apologise for all the inconveniences that you have experienced during your stay with us. The concerned departments have already been briefed and we will most certainly make all efforts to ensure that such incidents do not occur again. We value your patronage and look forward to an opportunity to be of service to you. Best regards, Subir Golder General Manager

Verified Guest 5 / 52017, 9 Jul
Did you find this review helpful?Yes ()Viewed 90 times

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