Crest Executive Suites

The hotel is located inside Prestige Shantiniketan. The upkeep and maintenance is poor. During our stay we had to repeatedly call to get the AC repaired, get the lock of the washroom repaired and to top it all the balcony lock was not working too. Service is very poor with the front desk especially in night shift being extremely un-helping and rude. On 9th October 2016 well within room dining time in the evening I was trying to contact room dining and no one was picking up the phone. I called up front desk and requested for help in ordering food. I was very rudely and bluntly told to keep calling room dining number 100 times if required but not call front desk as this was not their job. I have never experienced such rude behavior from any hotel front desk. Further more, they kept two water bottles in the room everyday and then claimed that one per day was chargeable. The complimentary tea/coffee sachets were never refilled during our stay. We had got too frustrated to even ask for it. We had to force the housekeeping staff to change the linen after two nights. The food taste is average and the menu is very limited. They strictly adhere to kitchen closing time to the minute but open late at their will. During our stay after some 20 minutes of ordering food they asked us to change the order as they did not have vegetables in stock. The hotel is not child friendly. They could not help us with any food without chillies for our kid and claimed that all Masalas that they use are pre-made. Unless you have some engagement in Whitefield area staying here would be waste of money. Transportation is difficult unless you have pre boooked cab. Autos charge exorbitantly and ****** are less to find in this area. Overall though the hotel is a Service Apartment but it is largely poorly maintained apartment with minimal service and hence not recommended....

Overall, good location, excellent sleep quality, very good amenities and spacious room. Excellent tranquil ambience. It is right behind shopping mall, so no dearth shopping options. Some lacking in maintenance, many of the lights do not work and socket outlets are too loose to be used. In-room dining experience was not good because the food was delivered to room as packed parcel with no cutlery. Breakfast options are very limited.

My stay at Crest last week was very warm and cozy. i loved the apartment as rooms are neat and clean having all the facilities which a guest would look for. One gets a living room, Bed room along with a kitchen and bathroom offering complete individual privacy. I would love to stay next time again if i have work in Whitefield.

Every thing was fine there no problem regarding thing there. Hotel is good, stay was comfortable. Service was nice. I had my food there and that was excellent. Location is good located on prime location. Amenities and all are also nice. Rooms and washrooms are very neat and clean.