ESQUIRE HOTEL NEAR Bandra Kurla Complex

I have a booked a room for 1 night , this hotel that stated got wifi in there pages, however there is no wifi in the building, so i did reached out they did called the hotel management people to verify the information however even the hotel management said there is a internet issue, so i requested to compensate for this inconvenience however they are relaying it back to owner and told me that they are not going to compensate for any of the inconvenience, the hotel management was not responsible in answering their phone call, i wonder around for almost 3 hrs before i reached to this place the ola& uber is not showing exact location to book a cab ?? Im really unhappy for not taking any responsibility for the customers who book the places to stay I totally understand that every one does business I’m not asking for total refund, I won’t blame the hotel because again I booked this place So they should be able to understand the situation and analyse it. Haha guess what now we don’t got water in the building, basics need for the hotel to run is bed, water, light, air one need is not in works now, I’m really unhappy with the way in this place turned out, I did notice some bed bugs on our bed. Kudos to the staff in this hotel, they go so much pressure from customers, they tried there 100% best to help us.

Awesome Experience At The Hotel Staff was So Cooperative. All Things Are Good There Rooms Arr Clean & Lenen are in Good Quality washrooms Are Clean & big Size. Resturent Was Good & Breakfast Buffet Spread Was Good all Items Are There. Only One Problem Are There Only Was There Are No Network in The Rooms on that day We are Staying There wifi Also Not Working but Afternoon They Set The Wifi & Restore all The Things Location was Good Accessible To All Public Transport. Overall Nice Experience There

hotel room bedding was good but wahan ke room service vale bahot jor jor se awaj karte hai.. it is very disturbing. also the are charging water bottel in 30rs ane tv and wifi also not working and also they don't provide dentle kit as well.

space was neat and clean, there is network issue nsodue hotel, food was good but room service is delayed after multiple call no one comes for room service rest everything good