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Hotel

Filigree Hotel

camels black road, kulri, dehradun district, mussoorie, uttarakhand 248179 Mussoorie India 248179
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2017, 22 Oct
atFiligree Hotel
0%Guest recommend this hotel
Honey Gargthe hotel did not have a working geyser or fan or shower. **..Read All Reviews
₹ 2000
    Sub Total1 room for 1 nightExcludes Taxes
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    11:00Check In
    10:00Check Out
    20Rooms
    • 24 hour security
    • Extra Bed (On Request)
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    Location

    1.6 / 51 Reviews
    0%Guests
    Recommend
    1.6Service Quality
    1.6Amenities
    1.6Food & Drinks
    2.6Location
    1.6Cleanliness
    1.6Value For Money
    Verified Guest 1 / 52017, 16 Aug

    the hotel did not have a working geyser or fan or shower. **

    Did you find this review helpful?Yes ()Viewed 162 times
    Filigree HotelManager replied in 2 months

    Dear Sir, We thank you for staying with us in August 2017. i am surprised to read your review of our hotel. To begin with, you were originally booked for our Standard rooms, We upgraded you to our Elite Exclusive bedrooms without any extra charges. We also allowed you a late check out without any additional payment. Geysers and Fans are installed in every bedroom/washroom. They were definitely in working condition. You never informed us to the contrary. We have never claimed to have showers in the wash rooms. During your stay, you expressed utmost satisfaction and pleasure for your comfort level. Then why this negative review? For your information, we are constantly striving to improve the standard of our rooms and service. And I take personal pride in looking after our guests. Next time you face a problem in any hotel, confront them directly, instead of availing their services and misleading others through negative reviews. We offer you our best wishes.

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