Filigree Hotelcamels black road, kulri, dehradun district, mussoorie, uttarakhand 248179 Mussoorie India 248179View on Map
- 24 hour security
- Extra Bed (On Request)
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the hotel did not have a working geyser or fan or shower. **
Dear Sir, We thank you for staying with us in August 2017. i am surprised to read your review of our hotel. To begin with, you were originally booked for our Standard rooms, We upgraded you to our Elite Exclusive bedrooms without any extra charges. We also allowed you a late check out without any additional payment. Geysers and Fans are installed in every bedroom/washroom. They were definitely in working condition. You never informed us to the contrary. We have never claimed to have showers in the wash rooms. During your stay, you expressed utmost satisfaction and pleasure for your comfort level. Then why this negative review? For your information, we are constantly striving to improve the standard of our rooms and service. And I take personal pride in looking after our guests. Next time you face a problem in any hotel, confront them directly, instead of availing their services and misleading others through negative reviews. We offer you our best wishes.
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