Hotel

Fortune Hotel The South Park

mg road,palayam, trivandrum, kerala Thiruvananthapuram India 695034
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2017, 23 Aug
atFortune Hotel The South Park
84%Guest recommend this hotel
Rajesh SharmaGood location & distance to airport is hardly 20 minutes...Read All Reviews
₹ 3400
Rooms:
Room listing unavailable
Sub Total1 room for 1 nightExcludes Taxes
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12:00Check In
12:00Check Out
89Rooms
  • International Call facilities
  • hot / cold water
  • Banquet Facilities
  • Steam bath
  • wi fi
  • Photocopying
  • Smoking Rooms
  • Porter / Bellhop
  • Express Check-In / Check-Out
  • Smoke Detector
  • Laundry Service Available
  • Mandatary gala dinner on new year and X'mas eve with surchage
  • Stamps and Mailing Facility
  • Air-condition
  • Parking (Complimentary)
  • Wake-up Call / Service
  • Dining Space
  • Payment by Credit Card accepted
  • Restaurant
  • Bakery
  • Daily Housekeeping
  • Ticket Service
  • Parking Facilities Available
  • Air-Conditioning - Central
  • Reception
  • Public Restrooms
  • Power Backup
  • STD / ISD
  • Baggage Room
  • Separate Sitting Area
  • Speciality Restaurant
  • Postal / Parcel Services
  • Non Smoking Hotel
  • Sun Deck
  • Fitness centre (nearby)
  • Disabled Friendly Rooms
  • Disabled Friendly Facilities
  • Shoeshine
  • Rooftop Garden
  • Adjoining Rooms
  • Newspapers In Lobby
  • Safe
  • Dry Cleaning
  • Health Club / Gym Facility Available
  • Limited Parking Facility
  • Body treatments
  • Full Time Operation for All 7 Days
  • Room Service(Limited Hours)
  • Family Room
  • CCTV
  • Telephone/fax machine
  • Airport Transfer Available / Surcharge
  • Vegetarian Food / Jain Food Available
  • Money Exchange Facility
  • Use of common kitchen
  • Fax Machine
  • Business Center
  • Fire Safety
  • Outdoor Parking - Non Secured
  • Swimming Pool
  • Pool sun loungers
  • Hotel Trading License
  • Electronic / Magnetic Keys
  • Courier Service
  • Outdoor Parking - Secured
  • Printing service
  • Pest Control Facility
  • Charging points
  • Local Tour / Travel Desk
  • Suites
  • Luggage Storage
  • Rooftop Access
  • 24 Hour Front Desk
  • Breakfast Service
  • Valet service
  • Room Service (24 Hours)
  • Doctor on Call
  • Food Facility
  • Metal Detectors
  • Currency Exchange
  • Paid Transfers
  • 24 hour security
  • Television
  • Free Internet Access
  • Coffee Shop / Cafe
  • Free Usage of Pool and Fitness Centre
  • Flower Shop
  • Multi Cuisine Restaurant
  • Express Laundry
  • Pick up and Drop (Payable)
  • Front Desk
  • Gift Shop
  • Concierge
  • Spa On Site - Chargeable
  • 24 hr security
  • Security at All Hotel Entrances
  • Lobby
  • Bus Train Air Ticketing
  • Major Credit Cards Accepted
  • Non Smoking Rooms
  • RO Water Purification System
  • Laundry Service (Payable)
  • Lift / Elevator
  • First-Aid Kit at Front Desk
  • Massage Services
  • Beauty Salon - on charge
  • Fitness Equipment
  • Gardens
  • Anti-Slip Ramps
  • Wheelchairs available
  • Free WiFi
  • Snack Bar
  • Wheelchair Accessibility - Room
  • sightseeing (Payable)
  • Terrace
  • Intercom
  • Fire Exit Signs
  • Parking (nearby)

Location

4.4 / 5100 Reviews
84%Guests
Recommend
4.4Service Quality
4.4Amenities
4.3Food & Drinks
4.6Location
4.5Cleanliness
4.5Value For Money
Verified Guest 5 / 52017, 18 Aug

Good location & distance to airport is hardly 20 minutes.

Did you find this review helpful?Yes ()Viewed 91 times
Fortune Hotel The South ParkManager replied in 4 days

Dear Mr.Sharma, At the outset, I would like to acknowledge receipt of your feedback . I am indeed distressed to know of your recent experience at Fortune Hotel The South Park , Trivandrum . We have conducted an investigation based on your feedback and have initiated corrective actions to bring in the desired efficiency levels and ensure that there is no recurrence of the same. It is through valuable feedback like yours that we strive to improve our services and exceed customer expectations. While I regret on behalf of all at Fortune Hotel The South Park , Trivandrum , the inconvenience you have faced, may I request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Hotel The South Park , Trivandrum, it is our constant endeavour to provide you with high standards of personalized service and efficiency. Please do give us an opportunity to welcome you back, when my colleagues and I can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards, Anish.S Front Office Manager

Verified Guest 5 / 52017, 17 Aug
Did you find this review helpful?Yes ()Viewed 95 times
Verified Guest 1 / 52017, 16 Aug

Kindly avoid. One of the worst hospitality I have ever seen. No response for any complaints. Stinking carpets as soon as we entered the room. Literally we asked room spray. Spending around five thousa

+ More
Did you find this review helpful?Yes ()Viewed 98 times
Fortune Hotel The South ParkManager replied in 6 days

Dear Mr. Praveen , At the outset, I would like to acknowledge receipt of your feedback . I am indeed distressed to know of your recent experience at Fortune Hotel The South Park , Trivandrum . We have conducted an investigation based on your feedback and have initiated corrective actions to bring in the desired efficiency levels and ensure that there is no recurrence of the same. It is through valuable feedback like yours that we strive to improve our services and exceed customer expectations. While I regret on behalf of all at Fortune Hotel The South Park , Trivandrum , the inconvenience you have faced, may I request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Hotel The South Park , Trivandrum, it is our constant endeavour to provide you with high standards of personalized service and efficiency. Please do give us an opportunity to welcome you back, when my colleagues and I can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards, Anish.S Front Office Manager...

Verified Guest 5 / 52017, 12 Aug

excellent veg food quality. central location. spacious rooms well maintained. one can enjoy his/her stay with family and friends.

Did you find this review helpful?Yes ()Viewed 91 times
Fortune Hotel The South ParkManager replied in 10 days

Dear Mr.Jain, At the outset, I would like to acknowledge receipt of your feedback . I am indeed distressed to know of your recent experience at Fortune Hotel The South Park , Trivandrum . We have conducted an investigation based on your feedback and have initiated corrective actions to bring in the desired efficiency levels and ensure that there is no recurrence of the same. It is through valuable feedback like yours that we strive to improve our services and exceed customer expectations. While I regret on behalf of all at Fortune Hotel The South Park , Trivandrum , the inconvenience you have faced, may I request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Hotel The South Park , Trivandrum, it is our constant endeavour to provide you with high standards of personalized service and efficiency. Please do give us an opportunity to welcome you back, when my colleagues and I can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Warm Regards, Anish.S Front Office Manager

Verified Guest 5 / 52017, 11 Aug
Did you find this review helpful?Yes ()Viewed 82 times

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