Genesis Resorts, Mumbai

nehru road, vile parle (e), mumbai 400057 Mumbai India 400057
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2017, 23 Aug
atGenesis Resorts, Mumbai
66%Guest recommend this hotel
Vinod BhojwaniOverall an amazing experience, the location the ambience the hospitality, the warmth........all good about the hotel..Read All Reviews
₹ 2000
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Sub Total1 room for 1 nightExcludes Taxes
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14:00Check In
12:00Check Out
  • Photocopying
  • Shared Lounge
  • Free Wifi
  • AC/Heater
  • Ironing Service
  • Safe
  • Extra Mattress (On Request)
  • Packed Lunches
  • 24 hour security
  • Parking (Complimentary)
  • Reception
  • Free WiFi
  • Extra Bed (On Request)


2.9 / 53 Reviews
3.2Service Quality
2.9Food & Drinks
3.9Value For Money
Verified Guest 1 / 52017, 11 Jul
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Verified Guest 5 / 52017, 27 May

Overall an amazing experience, the location the ambience the hospitality, the warmth........all good about the hotel

Did you find this review helpful?Yes ()Viewed 99 times
Verified Guest 2 / 52017, 8 Apr

Hotel is Good but poor service i asked for towel is reach in more then 30 minuts , i requested for oil & body lotion they told stock over , not accepted from good hotel .

Did you find this review helpful?Yes ()Viewed 993 times
Genesis ResortsManager replied in a month

Dear Mr. Solanki, Namaskar !! Please allow me an opportunity to introduce myself; my name is Prem Ranjan and I am working here with the capacity of Revenue Manager at "Genesis Hotel, Mumbai Airport". I had a lengthy discussion with my Guest service team on the mentioned incident. I can duly understand the inconveniences caused to you during your stay with us; first and foremost I want to sincerely apologize for this. We always strive to provide the best service to our guests and especially to regular guest such as yourself and on this occasion we did not exceed your basic expectations. I would like to extend an invitation to you and your family to stay with us the next time your travel should bring you to Mumbai. Please be kind enough to contact me directly I will personally ensure that your stay is VIP, And I will extend a special discounted rate & will ensure all the possibilities to make your stay pleasant & comfortable. I look forward in hearing from you and looking forward to welcome you at "Genesis Hotel, Mumbai Airport". Once again sincere apologies for the Inconveniences caused to you. With Regards, Prem Ranjan

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