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Hotel

Genesis Resorts, Mumbai

Nehru Road, Vile Parle (E), Mumbai 400057 Mumbai India 400057
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2018, 20 Oct
atGenesis Resorts, Mumbai
76%Guest recommend this hotel
Rohit NayarThe Hotel needs to have more housekeeping and room service staff now that they have been open for over a year+..Read All Reviews
₹ 2000
    Sub Total1 room for 1 nightExcludes Taxes
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    14:00Check In
    12:00Check Out
    39Rooms
    • Photocopying
    • Shared Lounge
    • Free Wifi
    • AC/Heater
    • Ironing Service
    • Safe
    • Extra Mattress (On Request)
    • Packed Lunches
    • 24 hour security
    • Parking (Complimentary)
    • Reception
    • Free WiFi
    • Extra Bed (On Request)
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    What our guests say

    SB Sanjay Bagrecha
    5 /5

    The experience was excellent. The rooms were clean and well maintained. The breakfast was delicious and the staff was very friendly and helpful. Done

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    HD Hitendra Desai
    5 /5

    Excellent stay. Good Location. Satisfactory services and professional staff.

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    RN Rohit Nayar
    3 /5

    The Hotel needs to have more housekeeping and room service staff now that they have been open for over a year+

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    VB Vinod Bhojwani
    5 /5

    Overall an amazing experience, the location the ambience the hospitality, the warmth........all good about the hotel

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    JS Jayesh Solanki
    2 /5

    Hotel is Good but poor service i asked for towel is reach in more then 30 minuts , i requested for oil & body lotion they told stock over , not accepted from good hotel .

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    Manager replied in a month

    Dear Mr. Solanki, Namaskar !! Please allow me an opportunity to introduce myself; my name is Prem Ranjan and I am working here with the capacity of Revenue Manager at "Genesis Hotel, Mumbai Airport". I had a lengthy discussion with my Guest service team on the mentioned incident. I can duly understand the inconveniences caused to you during your stay with us; first and foremost I want to sincerely apologize for this. We always strive to provide the best service to our guests and especially to regular guest such as yourself and on this occasion we did not exceed your basic expectations. I would like to extend an invitation to you and your family to stay with us the next time your travel should bring you to Mumbai. Please be kind enough to contact me directly I will personally ensure that your stay is VIP, And I will extend a special discounted rate & will ensure all the possibilities to make your stay pleasant & comfortable. I look forward in hearing from you and looking forward to welcome you at "Genesis Hotel, Mumbai Airport". Once again sincere apologies for the Inconveniences caused to you. With Regards, Prem Ranjan

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    Sanjay Bagrecha2017, 26 Nov
    atGenesis Resorts Mumbai

    The experience was excellent. The rooms were clean and well maintained. The breakfast was delicious and the staff was very friendly and helpful. Done

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