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Hotel

HOTEL GRAND SHARAN

new bus stand - railway link road, opp small kalika mandir Katra India 182301
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Couple Friendly

Couple Friendly

  • Guests can use an ID proof for verification (PAN card is not allowed).
  • All booking made on couple friendly will be in incognito by default
  • Your goContacts will not be notified about your booking
Hotelier Photos64 Photos
Travellers Photos21+ Photos
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2017, 13 Dec
atHOTEL GRAND SHARAN
85%Guest recommend this hotel
Prateek YadavPros: good staff, clean rooms, clean bathrooms, view of trikut mata hill, staff willing to adjust_ on request you can check out 4_5 hours late (just p..Read All Reviews
₹ 2000
    Sub Total1 room for 1 nightExcludes Taxes
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    12:00Check In
    12:00Check Out
    65Rooms
    • Photocopying
    • Front Desk
    • Safe
    • AC/Heater
    • Lift / Elevator
    • Newspapers In Lobby
    • Welcome Drink on Arrival (Non-Alcoholic)
    • Dining Hall
    • wi fi (only in common area)
    • Shuttle Service (free)
    • sightseeing (Payable)
    • Parking (Complimentary)
    • Charging points
    • Room Service (24 Hours)
    • Conference Hall
    • Public Restrooms
    • Extra Bed (On Request)
    • Locker Facility
    • 24 hour security
    • Power Backup
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    Location

    4.4 / 5862 Reviews
    85%Guests
    Recommend
    4.3Service Quality
    4.3Amenities
    4.6Food & Drinks
    4.3Location
    4.6Cleanliness
    4.4Value For Money
    Verified Guest 4 / 52017, 11 Dec

    Pros: good staff, clean rooms, clean bathrooms, view of trikut mata hill, staff willing to adjust_ on request you can check out 4_5 hours late (just pay a lumsum amount) but it definitely helps after

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    Verified Guest 5 / 52017, 10 Dec
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    Verified Guest 2 / 52017, 6 Dec
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    Verified Guest 1 / 52017, 4 Dec

    They were billing me wrongly ...inr. There was no respect for any customer it is shocking that you recommended this hotel

    Did you find this review helpful?Yes ()
    Hotel Grand SharanManager replied in 2 hours

    Dear Guest, Greetings from The Grand Sharan - Shree Hari Hotels. May I offer to you my sincere apologies for the inconvenience faced by you. It is truly disappointing to know that we didn’t attend to your requirements appropriately. As discussed about wrong billing, yes we apologies that by mistake we transferred 1 food bill wrongly to your bill. We sincerely apologies for the same. Also the amount wrongly charged was repaid to you instantly once we realized that is was mistake on our part but we sincerely apologies for the inconvenience caused. I would request you to treat the mentioned situation as an aberration to the normal Shree Hari Hotels experience. I can assure you that your valued feedback will be carefully analyzed to ensure that we learn where we faultered & I shall personally ensure that we address all the service gaps you have highlighted to make the necessary improvements. It is the team and my earnest endeavor to have you come to The Grand Sharan and experience our hotel and it’s services. I hope that you will offer us an opportunity. I look forward to personally being of assistance to you.

    Verified Guest 5 / 52017, 4 Dec
    Did you find this review helpful?Yes ()

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