Hotel Hallmark Regencyopp. minerva market, gt road, clock tower Ludhiana India 141008View on Map
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Worst hotel pls delet hotel from ur list over prices ...Pathetic room
Poorly maintained hotel. In terms of cleanliness very bad. When I reached to check in at 8.30 pm, room was not ready. When I checked in the assigned room, There was no set top box in the room and inte+ More
Thank you, for sharing your recent stay experience. Please accept my sincerest apologies for the inconvenience caused to you. Your detailed comment has enabled us to review this with the team and take necessary steps so as to avoid any such incidents. With reference to the Room Change and its size, we have your deluxe room booking with us & we have upgraded to executive . My sincerest apology to you for the long delay in providing the room. With regards to your comments regarding the set top box and intercom it was quickly resolved .Strict action has taken against Cleanliness.We do try to ensure that all of our guests are comfortable & I have thoroughly addressed my reception team on this issue. I do hope you will find the improvements in your future visits. We would also want to be your host on your next visit to Ludhiana to change your perception about our Hotel. Kindest Regards
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