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Hotel

Hotel Hallmark Regency

Opp. Minerva Market, GT Road, Clock Tower Ludhiana India 141008
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2018, 17 Jul
atHotel Hallmark Regency
70%Guest recommend this hotel
Gurmit SinghIts a old hotel, Rooms are very large but washroom is not clean.In fact there is lot needs to be done . Otherwise staff is good and so is location ...Read All Reviews
₹ 2000
    Sub Total1 room for 1 nightExcludes Taxes
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    12:00Check In
    10:00Check Out
    18Rooms
    • wi fi
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    3.8 / 572 Reviews
    70%Guests
    Recommend
    3.7Service Quality
    3.7Amenities
    2.4Food & Drinks
    4.0Location
    2.6Cleanliness
    3.8Value For Money
    Verified Guest 5 / 52018, 21 Jun
    Did you find this review helpful?Yes ()
    Verified Guest 5 / 52018, 1 Jun
    Did you find this review helpful?Yes ()
    Hotel Hallmark RegencyManager replied in a day

    Dear Guest, we do appreciate you for taking out time to share with us your experience. Thank you for your positive comments. We are continuously working with our team to ensure flawless service and great product experience for all our guest. We sincerely await the opportunity to welcome you once again.

    Verified Guest 2 / 52018, 29 May

    AC was not working. Rooms not impressive. Door knobs broken. Extra blanket and bed sheets not given with extra bed. Staff was okay. Service was okay. But hotel amenities were not satisfactory.......

    Did you find this review helpful?Yes ()
    Hotel Hallmark RegencyManager replied in 4 days

    Dear Madam, Thank you, for sharing your recent stay experience. Please accept my sincerest apologies for the inconvenience caused to you. Your detailed comment has enabled us to review this with the team and take necessary steps so as to avoid any such incidents. I have thoroughly addressed my housekeeping team on this issue. I do hope you will find the improvements in your future visits. We would also want to be your host on your next visit to Ludhiana to change your perception about our Hotel. Kindest Regards

    Verified Guest 3 / 52018, 27 May

    Its a old hotel, Rooms are very large but washroom is not clean.In fact there is lot needs to be done . Otherwise staff is good and so is location .

    Did you find this review helpful?Yes ()
    Hotel Hallmark RegencyManager replied in 7 minutes

    Dear Sir, Thank you for sharing your recent stay experience. Please accept my sincerest apologies for the inconvenience caused to you. Your detailed comment has enabled us to review this with the team and take necessary steps so as to avoid any such incidents. With reference to the Room Cleanliness, an action has been taken. We do try to ensure that all of our guests are comfortable & I have thoroughly addressed my reception team on this issue. I do hope you will find the improvements in your future visits. We would also want to be your host on your next visit to Ludhiana to change your perception about our Hotel. Kindest Regards

    Verified Guest 4 / 52018, 25 May
    Did you find this review helpful?Yes ()

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