Hotel

Heritage Village Resorts & Spa

jhonger, village sarsai, naggar - manali highway, manali Manali India 175136
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2017, 23 Aug
atHeritage Village Resorts & Spa
68%Guest recommend this hotel
Lakshya GargVery bad experience..Read All Reviews
₹ 2480
Rooms:
Room listing unavailable
Sub Total1 room for 1 nightExcludes Taxes
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12:00Check In
10:30Check Out
33Rooms
  • wi fi
  • Outdoor Activities

Location

3.8 / 557 Reviews
68%Guests
Recommend
3.8Service Quality
3.8Amenities
4.0Food & Drinks
3.8Location
4.0Cleanliness
3.9Value For Money
Verified Guest 2 / 52017, 10 Jun

Very bad experience

Did you find this review helpful?Yes ()Viewed 830 times
Heritage Village Resorts SpaManager replied in an hour

Thank you for your valued feedback. We are extremely sorry to hear that we were unable to deliver to you a pleasant experience on your stay with us. We once again thank you for your feedback and sincerely look forward to welcome you again at Heritage Village Resorts so that we can regain your confidence and appreciation . Thanks

Verified Guest 4 / 52017, 7 Jun

We got a very good discounted deal. It is a very good property with good rooms, food and service in the given price. It is far from mall road but good for those who wants a peaceful and little seclude

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Did you find this review helpful?Yes ()Viewed 98 times
Heritage Village Resorts SpaManager replied in 3 days

Dear Valued Guest We greatly appreciate your comments. Your positive feedback is a source of motivation for us as we try to achieve even higher standards of service and care.Thank you for your wonderful feedback and for choosing to stay with us. We are pleased to know that you had a comfortable stay with us and you liked the scenic location of our property, Thanks

Verified Guest 4 / 52017, 11 Mar

Awesome guest service

Did you find this review helpful?Yes ()Viewed 949 times
Heritage Village Resorts SpaManager replied in a month

Dear Valued Guest It is truly inspiring to read you favourable comments and feedbacks about the hotel and our services, we thank you for taking time to give us your valuable comments and reviews. The staff are very happy to learn about your favourable comments and it motivates us to provide more good service to our guest to ensure that their stay with us is an enjoyable and comfortable one. On behalf of the team and management of Heritage Village Resorts, we look forward to welcoming you back in the near future

Verified Guest 1 / 52017, 8 Jan

we booked this hotel through ***** seeing the **** rating but when reached the hotel feel the hotel is overrates or excellent reviews mention on ***** is false. we booked two cottage rooms from 30 Dec

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Did you find this review helpful?Yes ()Viewed 992 times
Heritage Village Resorts SpaManager replied in a month

Dear Valued Guests, We truly appreciate you taking time to give us your valuable comments and feedback.We wish to state that review and ratings are never false. These are based on the personal opinion and experience of the guests. Our property is 15 km before mall Road. The views raised by you concerning breakfast have been addressed to our F & B Manager to look into it and do the needful . We thank you for staying with us and look forward for your next visit. Thanks and Regards Customer Delight Team

Verified Guest 5 / 52016, 7 Nov
Did you find this review helpful?Yes ()Viewed 990 times

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