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Hotel

HERITAGE VILLAS

plot 102 dhaiwali village karla lonavala Lonavala India 401405
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2017, 18 Nov
atHERITAGE VILLAS
58%Guest recommend this hotel
Ignatius Nazareththere is no reception kind of thing , the service and rooms are very bad not worth for the price they are checking...Read All Reviews
₹ 2000
    Sub Total1 room for 1 nightExcludes Taxes
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    12:00Check In
    10:00Check Out
    8Rooms
    • Shops (nearby)
    • Kids Play Zone
    • Swimming Pool
    • Trekking
    • Daily Housekeeping
    • Power Backup
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    2.8 / 512 Reviews
    58%Guests
    Recommend
    2.7Service Quality
    2.7Amenities
    2.6Food & Drinks
    3.1Location
    3.6Cleanliness
    2.5Value For Money
    Verified Guest 1 / 52017, 20 Aug

    there is no reception kind of thing , the service and rooms are very bad not worth for the price they are checking.

    Did you find this review helpful?Yes ()Viewed 91 times
    Heritage VillasManager replied in 19 hours

    hi yes there is a office in front of the parking but when u try to check in at 6 am we gave u the room rather than showing u the office service is given to the people who order sime thing price is mentioned befor booking we had tried to upgrade your room but u refused by the way this is not a hotel but some what like a homestay hope u understand .regards

    Verified Guest 2 / 52017, 16 Aug

    Services need to be improved .. location doesn't have connectivity.. lot of things need to be improvised

    Did you find this review helpful?Yes ()Viewed 72 times
    Heritage VillasManager replied in a day

    hi due to high demand of cottages on the days u came service may have suffered hope to give u better service next time

    Verified Guest 5 / 52017, 27 Jul
    Did you find this review helpful?Yes ()Viewed 999 times
    Verified Guest 1 / 52017, 21 Jul

    Rooms wer quite good but overall rooms cleaning n facilities wer ok ok not worth for money

    Did you find this review helpful?Yes ()Viewed 972 times
    Heritage VillasManager replied in 23 days

    hi hope to serve u better next time.Regards

    Verified Guest 1 / 52017, 17 Jul

    Location -away from crowd. picture perfect location Room- stayed in cottage. rooms were small but ok . Toilet tosmall ,door was outdated,for toilet no from me. Swimming pool - small but ok .I think fe

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    Did you find this review helpful?Yes ()Viewed 957 times
    Heritage VillasManager replied in 2 days

    dear guest. we are so sorry for all the grieviances u have mentioned...will definitely look into them..

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