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Hotel

Heruka

Middle Pelling Pelling India 737113
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Hotelier Photos46 Photos
  • Deluxe Room
  • Main Building
  • Super Deluxe Room
  • Super Deluxe Room
  • Super Deluxe Room
Travellers Photos4+ Photos
  • Room
  • Bathroom
  • Outside View
  • Outside View
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2018, 20 Jun
atHeruka
36%Guest recommend this hotel
Keshab PaulHotel is good to stay for family & friends. Anyone can choose it. Location also good. Staff need to improve interaction with travellers, overall is go..Read All Reviews
₹ 2000
    Sub Total1 room for 1 nightExcludes Taxes
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    12:30Check In
    12:00Check Out
    12Rooms
    • In-room amenities include flat screen TV with satellite TV channels
    • hot / cold water
    • Separate Sitting Area
    • Snack Bar
    • Make up Mirror
    • Packaged / bottled water
    • Coffee/Tea Maker
    • Charging points
    • Luggage Rack
    • Local Tour / Travel Desk
    • Hot & Cold Shower
    • Satellite Channel
    • 02 bottles of drinking water
    • Housekeeping
    • Pick up and Drop (Payable)
    • Front Desk
    • Luggage Storage
    • Parking (nearby)
    • 2 bottles of complimentary water per day
    • Intercom
    • 24 Hour Front Desk
    • Tea & Coffee Making Machine
    • Mandatary gala dinner on new year and X'mas eve with surchage
    • Dining area
    • Tea and coffee making facilities
    • 24 hr security
    • 32inch Flat screen LED TV
    • Free Parking
    • Room Service (24 Hours)
    • 24 Hour Reception Desk
    • Private Bathroom with bathtub and shower
    • Private balcony with table and chairs
    • TV LCD & Cable TV
    • Lobby
    • Wake-up Call / Service
    • Terrace
    • Limited Parking Facility
    • Remote control TV
    • Bar
    • Dining Space
    • RO Water Purification System
    • Restaurant
    • Doctor on Call
    • LCD TV
    • CCTV
    • King/ Twin Bedding
    • Tea and coffee maker
    • King / Twin bed will be offered subject to availability at the time of arrival
    • Hair Dryer
    • Coffee/tea making facilities
    • Tea-and-coffee-making facilities
    • Hot Water
    • Food Facility
    • room service
    • Bathtub
    • Toiletries
    • Daily housekeeping
    • 24 hours power back-up
    • Coffee Maker
    • Parking Facilities Available
    • Extra Person / Child - Share the same room
    • Coffee/Tea Facility
    • Complimentary Bottled Water
    • Flatscreen with cable TV channels
    • Paid Transfers
    • Bath Tub and indoor shower
    • Coffee and Tea Facilities
    • Restaurant/Bar
    • sightseeing (Payable)
    • Iron / ironing board
    • Fire Safety
    • Private parking
    • Iron and Board (On request)
    • Free Wifi in Common Area
    • Free Internet Access
    • Laundry Service Available
    • SAFETY AND SECURITY
    • Power Backup
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    Location

    3.1 / 511 Reviews
    36%Guests
    Recommend
    3.1Service Quality
    3.1Amenities
    4.3Food & Drinks
    3.3Location
    3.3Cleanliness
    3.1Value For Money
    Verified Guest 2 / 52018, 10 Jun

    There is no restaurant so you have to take care of food on your own

    Did you find this review helpful?Yes ()
    Verified Guest 1 / 52018, 7 Jun

    poor staff service. please don't choose this hotel, you will frustrate here. no one providing even one glass of water. if these kind of hotel you have Goibibo then I am sorry but I have to in you aap

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    Did you find this review helpful?Yes ()
    Verified Guest 3 / 52018, 6 Jun

    Hotel is good to stay for family & friends. Anyone can choose it. Location also good. Staff need to improve interaction with travellers, overall is good.

    Did you find this review helpful?Yes ()
    HerukaManager replied in 21 minutes

    Dear Mr. Paul, Namaste! Thank you for choosing to stay with us at Hotel Heruka (pelling) and for your valuable feedback, we'll definitely Look in to the matter strictly regarding our staff interaction with our guest, We completely apologize if you faced any kind of inconvenience during your stay at our Hotel, Looking forward to welcome you again...

    Verified Guest 1 / 52018, 1 Jun
    Did you find this review helpful?Yes ()
    Verified Guest 4 / 52018, 30 May

    location is good. Rooms are specious. All the staff are very much co operative & helpful for the boarder. They try to response on every need of the border. They are too good in comparison to any staf

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    Did you find this review helpful?Yes ()
    HerukaManager replied in 5 days

    Dear Sir, Namaste!! Thank you very much for taking out time to review our hotel. I am very pleased to know that you enjoyed your stay thoroughly. Any and every positive review from a guest gives us the much needed boost up and encouragement to perform more better. Your positive feedback has ensured that our hard work is reaping benefits to our guest and we are going in the right direction of providing proper customer service. Thank you once again for the honest feedback.

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