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Hotel Imperial 9

Kotwali Bazar Dharamshala, Distt. Kangra, Dharamshala (H.P) Dharmsala India 146001
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Hotelier Photos14 Photos
Travellers Photos10 Photos
2018, 19 Aug
atHotel Imperial 9
41%Guest recommend this hotel
Sanya MattaNo value for Money. .. is seriously not worth the money paid. Would definitely like a refund or compensation for the same...Read All Reviews
₹ 950
    Sub Total1 room for 1 nightExcludes Taxes
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    12:00Check In
    12:00Check Out
    • Pet Friendly
    • hot / cold water
    • Air-condition
    • Laundry Service (At a charge)
    • Charging points
    • Local Tour / Travel Desk
    • ceiling fan
    • Front Desk
    • 24 hr checkin
    • Money Exchange Facility
    • Parking (nearby)
    • Ironing Service
    • Intercom
    • 24 Hour Front Desk
    • 24 hr security
    • Dry Cleaning
    • Room Service
    • Free Wifi
    • Room Service(Limited Hours)
    • Laundry Service (Payable)
    • Doctor on Call
    • Wifi
    • ATM / Banking
    • Luggage Storage
    • 24 hour reception
    • Internet Access
    • AC/Heater
    • Parking Facilities Available
    • Free WiFi
    • Currency Exchange
    • Internet access
    • 24 hour security
    • Television
    • Terrace
    • Reception
    • Free Wifi in Common Area
    • Free Internet Access
    • Laundry Service Available
    • Power Backup
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    2.5 / 546 Reviews
    2.6Service Quality
    2.5Food & Drinks
    2.5Value For Money
    Verified Guest 1 / 52018, 1 Aug

    The condition of the rooms were very bad. Bed sheets, linens were dirty. Toilet was horrible. Ambience was very bad. Could not stay a single night but paid Rs, **/ advance whice was not repaid. Overal

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    Verified Guest 1 / 52018, 27 Jun

    Hotel rooms was very tight for 2 adults + one child of 7 years. they have extra charged Rs. 1000/- for two night for 7 year child. Kakroch in food shown to staff at hotel reception. adjointing room bo

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    Verified Guest 2 / 52018, 24 Jun

    very poor locality and hotel is not maintained well...

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    Verified Guest 4 / 52018, 19 Jun
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    Verified Guest 1 / 52018, 12 Jun

    Do not book this hotel. 1) Hotel owner is not friendly at all. 2) Staying at this hotel was a bad experience for my family. 3) No ventilation at the bathroom. 4) Staircase is too narrow and one

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    Hotel Imperial 9Manager replied in 22 minutes

    DEAR SIR, GREETINGS FROM IMPERIAL9!! AT THE OUTSET I WOULD LIKE TO THANK YOU FOR GIVING US OPPURTUNITY TO HOST YOU DURING YOUR STAY AT IMPERIAL9. sir your main issue was you wanted to stay in mcleodganj but booking was of dharamshala. rooms in mcleodganj could not be alloted as clearly voucher was of dharamshala property. Inspite of that during your sight seeing discount was offered from hotel's end , at the front desk you did'nt complain about the issues. Had you complained about issues definately we would have sorted out all the issues. Regarding safety for families it is located in the main square so it is 100% safe. At last we would like to apologise for whatsoever problem you faced during stay & promise you with best of services in near future.

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