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Hotel

Jewel Of The East

lungta building, nam nang road, near ropeway and assembly house Gangtok India 737101
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2018, 23 Apr
atJewel Of The East
83%Guest recommend this hotel
Rupesh ChaturvediEverything about the hotel was good. The staff was very courteous. Only shortcoming was - the room was practically closed from all sides except a smal..Read All Reviews
₹ 2000
    Sub Total1 room for 1 nightExcludes Taxes
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    12:00Check In
    12:00Check Out
    17Rooms
    • Hotel Trading License
    • Suitable For Children
    • Audio - Visual Equipment
    • Special Diet Meals (upon request)
    • TV LCD & Cable TV
    • Boutique
    • Extra Mattress (On Request)
    • Laundry Service (At a charge)
    • Guide / Sightseeing Service
    • Multi Cuisine Restaurant
    • Charging points
    • Housekeeping
    • Front Desk
    • Complimentary Bottled Water & Coffee/Tea Supplies
    • Parking (nearby)
    • Ironing Service
    • Intercom
    • Newspapers In Lobby
    • Breakfast Service
    • 24 hour security
    • Packed Lunches
    • Catering
    • Television
    • Early departure
    • Free Wireless High Speed Internet Access
    • Board Room
    • Restaurant
    • Laundry Service (Deprecated)
    • 24 Hour Front Desk
    • Complimentory Bottled Water & Coffee/Tea Supplies
    • Free Wifi
    • Full Time Operation for All 7 Days
    • Room Service(Limited Hours)
    • Wifi
    • Medical Assistance Available
    • Room Service (Deprecared)
    • Daily Housekeeping (Deprecared)
    • Car Rental
    • Coffee / Tea Maker
    • Vegetarian Food / Jain Food Available
    • Daily Housekeeping
    • Wi-Fi Internet (Deprecared)
    • 24 hour reception
    • 24 hours power back-up
    • Cook Services
    • Room Service
    • Internet Access
    • Internet access
    • Private Check-in/Check-out
    • Kitchen available (home cook food on request)
    • Restaurant/Bar
    • sightseeing (Payable)
    • Conference Facility
    • Free Internet
    • Reception
    • Public Restrooms
    • Free Internet Access
    • Free WiFi Internet(Lobby)
    • Laundry Service Available
    • Umbrellas
    • Power Backup
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    Location

    3.9 / 597 Reviews
    83%Guests
    Recommend
    3.7Service Quality
    3.8Amenities
    3.7Food & Drinks
    4.3Location
    4.5Cleanliness
    3.9Value For Money
    Verified Guest 4 / 52018, 12 Apr

    Everything about the hotel was good. The staff was very courteous. Only shortcoming was - the room was practically closed from all sides except a small window that opens on the road so no views & the

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    Verified Guest 5 / 52018, 10 Apr
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    Verified Guest 5 / 52018, 9 Apr

    the best hotel in best price at the best location..

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    Verified Guest 1 / 52018, 3 Apr

    10% extra added in every food bill as dearness allowance loot-o-loot. We have wait atleast one hour after ordering your food in morning. Readiness of room not done even though prior intimation. I orde

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    Jewel Of The EastManager replied in 2 hours

    Dear Sir, At the onset, I thank you for choosing to stay with us. We are pained to know that you have chosen to give us a low rating. We respect your choice, but for the benefit of our future guests, we would like to make the following comment on your feedback. The cars provided to you for Gangtok city tour was charged at 2000/- and for tour of Tsongo Lake & Baba Mandir at 3000/-. These charges are much below the Sikkim Tourism recommended charges. The hotel did not force you to avail the service. You choose to take the taxi service after accepting our charges. We do not see any reason why you should complain post the charges were mutually agreed. You had the choice of taking the taxi service from the govt. approved taxi stand adjacent to the hotel. We would also like to comment here that, you had booked yourself in the Room Only plan. When you enquired about the breakfast buffet charges, you shouted back at the staff saying why its is Rs.300/- and not lower. Our menu clearly mentions the Dearness Charges applicable. You also choose to never take any meal at the hotel, so the question of the food taking one hour does not arise. During your arrival the hotel was completely full and there might have been a slight operational delay in allotting your room. This is an universal phenomenon across all hotels, although we try to minimise your discomfort in some or the other way. The guiding principal of our business remains as Hospitality From The Heart.

    Verified Guest 3 / 52018, 1 Apr
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