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Hotel

Hotel Jyoti Residency

nh2 near indupuram flyover (township), krishna vihar awasiya yojna township, mathura Mathura India 281001
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2018, 21 Jan
atHotel Jyoti Residency
69%Guest recommend this hotel
Bhushan Gargvery poor hospitality.on reaching the hotel I came to know that the room for which I have confirmed booking is not available.after argument he gave us..Read All Reviews
₹ 2000
    Sub Total1 room for 1 nightExcludes Taxes
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    12:00Check In
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    15Rooms
    • Photocopying
    • ceiling fan
    • AC/Heater
    • Ironing Service
    • Safe
    • 24 Hour Check in-Icon
    • 24 hour security
    • wi fi
    • Dining Hall
    • Conference Hall
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    3.4 / 523 Reviews
    69%Guests
    Recommend
    3.4Service Quality
    3.4Amenities
    4.4Food & Drinks
    3.4Location
    4.2Cleanliness
    3.4Value For Money
    Verified Guest 5 / 52018, 13 Jan
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    Verified Guest 5 / 52018, 7 Jan
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    Verified Guest 5 / 52017, 26 Dec
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    Verified Guest 1 / 52017, 25 Dec

    very poor hospitality.on reaching the hotel I came to know that the room for which I have confirmed booking is not available.after argument he gave us room but in very poor condition.bad bed sheets,no

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    Hotel Jyoti ResidencyManager replied in 3 hours

    DEAR BHUSHAN JI ,,,,NOW SOME ROOMS ARE UNDER NEW CONSTRUCTIONS,,,,,SO WE APOLOGIZE,,,,,NEXT IN FUTURE WE WILL PROVIDE OUR BEST TO YOU.......JI

    Verified Guest 1 / 52017, 24 Nov

    Not recommend. I booked AC room but did not continue for next day. Aunts was there on bed.Room was not properly clean. Bad sheet was dirty. Quality of toiletries was not good no shampoo or hand wash.

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    Hotel Jyoti ResidencyManager replied in a month

    DEAR SIR WE ARE LOOKING SAME SITUATION , WE WILL TRY TO SERVE OUR GUEST BETTER SERVICES AT OUR HOTELS,,,,,,,AS PER YOUR MAIL WE ARE HIGHLY PAYING ATTENTION ON IT..... REGARDS SHISHUPAL YADAV...

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