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Hotel

Karma Vilas (Heritage Hotel)

claire villa estate big bend, balahisar, walk able from mall road via picture place, mussoorie Mussoorie India 248179
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2017, 24 Sep
atKarma Vilas (Heritage Hotel)
76%Guest recommend this hotel
Suneel RawatOverpriced/ overhyped average hotel lacking basic hygiene & amenities. Dirty linen/ towels. Leaky smelly washroom. This hotel's location is its only p..Read All Reviews
₹ 4250
    Sub Total1 room for 1 nightExcludes Taxes
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    14:00Check In
    10:00Check Out
    14Rooms
    • Free Wifi
    • Reception
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    Location

    3.9 / 525 Reviews
    76%Guests
    Recommend
    4.0Service Quality
    4.0Amenities
    4.5Food & Drinks
    4.3Location
    4.5Cleanliness
    4.0Value For Money
    Verified Guest 4 / 52017, 8 Jul
    Did you find this review helpful?Yes ()Viewed 96 times
    Karma VilasManager replied in a day

    Dear Sir, Thank you for choosing Karma Vilas for your recent stay in Mussoorie. It is very important for us that our guests’ experiences are shared. It was a pleasure to have you as our guest. We would like to take this opportunity to thank you for your collaboration and we hope to see you again soon.

    Verified Guest 1 / 52017, 4 Jul

    Overpriced/ overhyped average hotel lacking basic hygiene & amenities. Dirty linen/ towels. Leaky smelly washroom. This hotel's location is its only plus. Lack of staff who seem to be too burdened eve

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    Did you find this review helpful?Yes ()Viewed 985 times
    Karma VilasManager replied in 7 minutes

    Dear Guest, Morning Greetings!!! I am very sorry to hear that your stay at the hotel was not as per your expectation. Please note that the above feedback has been discussed within the entire management team & the same has been passed on to the concerned departments. Hope to see you back

    Verified Guest 5 / 52017, 14 Jun

    A beautiful property at an amazing location. Away from all the hustle bustle of the city. The food is really good, specially at the woodbrick cafe. Couterous staff. Do visit the Soham art gallery adj

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    Did you find this review helpful?Yes ()Viewed 990 times
    Karma VilasManager replied in 20 days

    Dear Sir, Thank you for choosing Royal Mansion, Mussooire for your recent stay in Mussoorie. We have read your comments about the hotel and we greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority. It is very important for us that our guests’ experiences are shared. It was a pleasure to have you as our guest. We would like to take this opportunity to thank you for your collaboration and we hope to see you again soon.

    Verified Guest 5 / 52017, 2 Jun
    Did you find this review helpful?Yes ()Viewed 998 times
    Verified Guest 5 / 52017, 18 May

    its a treat here the staff are really good that have a wonderful cook savvan he can customize the food to your style really good place to stay

    Did you find this review helpful?Yes ()Viewed 978 times
    Karma VilasManager replied in 5 hours

    Dear Mr Sahu, Thank you for your kind words. We look forward to welcoming you again at Karma Vilas soon. Regards GM

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