Hotel

Hotel Kohinoor Plaza

nirala bazar opp. m. p. law college, nirala bazar area, aurangabad - 431001 maharashtra india Aurangabad India 431001
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2017, 20 Aug
atHotel Kohinoor Plaza
74%Guest recommend this hotel
Hridaynath PawarStaff is Co-operative, cleanliness is not too good. TV was not in working condition...Read All Reviews
₹ 1600
Rooms:
Room listing unavailable
Sub Total1 room for 1 nightExcludes Taxes
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39Rooms

    Location

    3.2 / 590 Reviews
    74%Guests
    Recommend
    3.2Service Quality
    3.2Amenities
    2.7Food & Drinks
    3.8Location
    2.7Cleanliness
    3.2Value For Money
    Verified Guest 3 / 52017, 16 Aug

    Staff is Co-operative, cleanliness is not too good. TV was not in working condition.

    Did you find this review helpful?Yes ()Viewed 74 times
    Hotel Kohinoor PlazaManager replied in 20 hours

    Hi Sir, Thank you very much for sharing about your experience & I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies,we somehow failed to give you room in our property because of over booking ,We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Thanks and Regards Wasim khan Reservation Manager

    Verified Guest 1 / 52017, 14 Aug

    Post all confirmations when we landed at the Hotel, They said they have no rooms. No explanation or reason. No apology. No regret. This is the worst kind of professionalism you can expect. Pls a

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    Did you find this review helpful?Yes ()Viewed 81 times
    Hotel Kohinoor PlazaManager replied in 7 hours

    Hi Sir, Thank you very much for sharing about your experience & I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies,we somehow failed to give you room in our property because of over booking ,We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Thanks and Regards Wasim khan Reservation Manager

    Verified Guest 4 / 52017, 14 Aug

    very cooperative staff.... good quality service!! food is also nice..................

    Did you find this review helpful?Yes ()Viewed 90 times
    Hotel Kohinoor PlazaManager replied in 2 hours

    Dear Guest, Thank you very much for sharing about your experience at Hotel Kohinoor Plaza Aurangabad. I am glad to read that you had a good time in our hotel and in Aurangabad, especially in regards to our location and test-room. Thank you again for sharing your comments and we do hope to have the opportunity to welcoming you back soon! Best Regards, Wasim khan Reservation Manager Kohinoor Plaza Aurangabad.

    Verified Guest 2 / 52017, 13 Aug

    Even after confirmed booking, rooms were not available in hotel. Alternative hotel provided had very less ammenities and was not upto the mark. ...

    Did you find this review helpful?Yes ()Viewed 93 times
    Hotel Kohinoor PlazaManager replied in 19 hours

    Hi Sir, Greetings from Hotel kohinoor plaza Aurangabad.....!!!!! Thank you very much for sharing about your experience & I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies,we somehow failed to give you room in our property because of over booking ,We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Thanks and Regards Wasim khan Reservation Manager

    Verified Guest 5 / 52017, 12 Aug
    Did you find this review helpful?Yes ()Viewed 85 times

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