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Hotel

Kristal Sands Beach Resort.

Gaurawaddo, Calangute,Bardez Goa India 403516
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2018, 20 Aug
atKristal Sands Beach Resort.
82%Guest recommend this hotel
Niranjan Kmvery good and pleasant stay.staff and the hotel management was very coperative over all a good palce to stay. beach is in a walkable distance...Read All Reviews
₹ 2640
    Sub Total1 room for 1 nightExcludes Taxes
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    11:00Check In
    10:00Check Out
    10Rooms
    • Sun Deck
    • Kids' swimming pool
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    Location

    3.6 / 597 Reviews
    82%Guests
    Recommend
    3.7Service Quality
    3.6Amenities
    3.8Food & Drinks
    3.9Location
    3.9Cleanliness
    3.6Value For Money
    Verified Guest 1 / 52018, 10 Jul

    .. When I checked in hotel,room was good and clean.. so we immediately checked out the hotel

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    Verified Guest 4 / 52018, 19 Jun
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    Verified Guest 1 / 52018, 17 Jun

    Not recommended to go with family.very bad quality of breakfast. No room facility. Catering facility is very costly and average quality .Not valu for money

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    Kristal Sands Beach ResortManager replied in 6 days

    Dear Shivkumar, It is very sad that despite all our efforts to make your stay a pleasant one, you have such negative thoughts. Even though you had made an error in your booking, and stated the age of both your children as 2yrs old., while in reality they were 3 children aged 12, 7, and 2 yrs. We did our best to upgrade you in a bigger room at minimum cost . You wanted an upgrade free of cost, which was not possible, and hence you were upset. It is wrong to say that the food quality is average, when you did not even patronize the restaurant. You clearly stated you wanted a pure veg restaurant, which cooks only veg food. You did not want to eat in a Multicusien restaurant. We have,90% repeat guest, as they feel they get more than the value of their money. We have parents who specifically send their children for holidays to our resort, as they are sure that they will be safe, and taken care of, as it is a family oriented Resort. I hope you do give us an opportunity to serve you in future, so that we can give you happier memories.

    Verified Guest 3 / 52018, 15 Jun
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    Verified Guest 3 / 52018, 14 Jun
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