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Hotel

Hotel Kufri Holiday Inn

Hotel Kufri Holiday Inn, Main Bazar Kufri, Distt.Shimla , Himachal Pradesh Pincode-171012 Shimla India 171012
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Hotelier Photos49 Photos
  • Facade
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  • Outside Hotel During Snowfall
Travellers Photos5+ Photos
  • Bathroom
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  • Outside View
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2018, 23 May
atHotel Kufri Holiday Inn
70%Guest recommend this hotel
Praveen BhardwajThe location of this hotel is nice.. view is also nice.. next to wine shop. But the rooms are very congested, room service is pathetic and food is jus..Read All Reviews
₹ 2000
    Sub Total1 room for 1 nightExcludes Taxes
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    12:00Check In
    12:00Check Out
    12Rooms
    • Parking Facilities Available
    • Printer
    • Outdoor Activities
    • Room Service(Limited Hours)
    • Outdoor Parking - Secured
    • Breakfast Service
    • wi fi (only in common area)
    • Extra Mattress (On Request)
    • sightseeing (Payable)
    • Multi Cuisine Restaurant
    • Parking (Complimentary)
    • Dining Hall
    • FREE PARKING FACILITIES
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    3.8 / 544 Reviews
    70%Guests
    Recommend
    3.9Service Quality
    3.6Amenities
    4.1Food & Drinks
    3.9Location
    4.4Cleanliness
    3.7Value For Money
    Verified Guest 5 / 52018, 24 Mar
    Did you find this review helpful?Yes ()
    4 / 52018, 2 Mar

    The location of this hotel is nice.. view is also nice.. next to wine shop. But the rooms are very congested, room service is pathetic and food is just okay. The room and its quality is not at all wor

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    Hotel Kufri Holiday InnManager replied in 3 hours

    Dear Mr. Mohit Rathore, Greetings From Hotel Kufri Holiday Inn!!!! Sir, I would like to thank you for sharing your feedback about the stay for Guest name Mr. Praveen Kumar @ Hotel Kufri Holiday Inn. But Sir, I would like to tell you that the review u have shared I think doesn't belongs to my property. As i have checked all the records of entries of the Guests in the entry register personally for last 4 months till date 4/3/2018 but I have no entries for the same By this name Mr. Praveen Bhardwaj or say by your name Mr. Mohit Rathore , & Also the picture you have shared here with this review doesn't belong to my property or any near by location as well ,in your review. So may be You might have stayed in kufri in some other Hotel as there are 3 Hotels here with almost similar names it could be Kufri Holiday Resorts or may be Kufri Heights instead of my property Hotel Kufri Holiday Inn. Request you to Kindly cross check and then post a review here for the appropriate property and also this is a Non booking review which can be posted anywhere by anyone in anyone's property. So Sir, request you to kindly cross check and if the review doesn't belong to my Property , so kindly remove it from my Hotel's listing as it also creates a negative view for other customers if the review is in appropriate. If any miscommunications please You can call me . Thanks & Regards, Rohit Kuthiala Hotel Kufri Holiday Inn (+91-92183-01111)

    Verified Guest 4 / 52018, 24 Feb

    It's very nice hotel at orsom location in Kufri.

    Did you find this review helpful?Yes ()
    Hotel Kufri Holiday InnManager replied in 14 minutes

    Dear Mr. Ashish , Thank You So Much Sir for the wonderful feedback shared by you Here. It was a great pleasure Having you and your Family here with Us at Hotel Kufri Holiday Inn. Once Again I really Thank you Sir and hope to see you soon!!!

    Verified Guest 3 / 52018, 18 Feb
    Did you find this review helpful?Yes ()
    Verified Guest 2 / 52018, 11 Feb

    I have booked the hotel in ... honeymoon delux but the room was too small and service quality is also poor towel was dirty bed was not good etc.

    Did you find this review helpful?Yes ()
    Hotel Kufri Holiday InnManager replied in 2 hours

    Dear Mr. Deepak, Greetings From Hotel Kufri Holiday Inn!!! Sir, First of all I really apologize for the experience you just had at Hotel Kufri Holiday Inn. But sir, I would like to also tell you being a owner I was very well present at the Hotel, when You checked in and during your stay , if I am not mistaken you are working in Some bank in Ropar ( Punjab) right Sir!, I and my Manager asked you several times as well that are you comfortable here with us, is there problem or any issue, or do u need something extra, that time you said no You are really satisfied and very much comfortable. even I have confirmed the waiter Mr. Lalchand who was serving you , fresh and clean towels were provided to you Sir, but still if you are not satisfied with it , I really apologize for the same and make sure that in future we take care of these things too properly. Secondly Sir the room you booked was only provided to you , Valley facing Honey Moon Room. and also bed is very well in its proper condition with new 6 inches mattress in it. & the room size is normal size of a Budget Hotel room Sir which is 10 x 14. Only u might have not find that charming as it look in the actual because you have planned your trip in core winters and to keep customers warm from the cold here in Kufri where the temperature goes -4,-5 during night we use warm blankets instead of white cotton bedsheets on the beds just to keep you and other customers warm from this freezing cold in winters. Starting from 1st November till 1st March we use flees Blankets instead of White Cotton bedsheets just because to keep the customers warm in the bed and so that u feel less cold in winters and from 1st March till 31st October onwards when the weather conditions are ok and is not that extreme cold here then we again use Our White linens on bed . So this might be the reason that U might not have find the bed that charming because there were Blankets covered on the Bed instead of white Bedsheets ( But thats for your Betterment only Sir just to keep you warm in extreme winters. Well still I really apologize for the kind of experience you had this time , But i will really make sure Sir, Next time when ever you visit at Hotel Kufri Holiday Inn, You will surely carry some Good memories and will be fully satisfied and will serve you in the best way possible Sir. I am really sorry and apologize for the same and also on behalf of my staff. Hope to see you soon again !!! Thanks & Regards, Rohit Kuthiala Hotel Kufri Holiday Inn.

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