La Residencew 5/6, phase 3, dlf cyber city Gurgaon India 122002View on Map
- wi fi
- Parking (Complimentary)
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Okish ! Food quality ➖ best peace full location 👌🏻 with nice ambience.
When I entered the room; it was smelling badly of cigarettes and when asked to change my room the guy said, "chalta hai sir, fan chalao abhi thik ho jayega" which didnt help at all. Mattresses has tho+ More
Dear Mr. Ayush, thank you for taking the time to review our property. We always seek to give each guest a very comfortable and accommodating experience which is why we are so disappointed to hear about your experience during your stay with us. Our staff is held to a high standard of hospitality and we hope that you will accept our sincerest apologies. We have addressed the issue regarding the cigarette smell and have given a very stern warning to the employee in question. The room that you were checked into was a non-smoking room on the ground floor and so it comes as a surprise to us as to why it was smelling of cigarettes. We assure you that the same will not be repeated again. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Best Regards, Guest Relations Team | La Residence
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