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Hotel

La Residence

w 5/6, phase 3, dlf cyber city Gurgaon India 122002
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2017, 19 Sep
atLa Residence
95%Guest recommend this hotel
Dhruv PanditOkish ! Food quality ➖ best peace full location 👌🏻 with nice ambience...Read All Reviews
₹ 2000
    Sub Total1 room for 1 nightExcludes Taxes
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    12:00Check In
    11:00Check Out
    10Rooms
    • AC/Heater
    • Photocopying
    • Safe
    • wi fi
    • Parking (Complimentary)
    • Reception
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    4.6 / 587 Reviews
    95%Guests
    Recommend
    4.5Service Quality
    4.6Amenities
    4.4Food & Drinks
    4.6Location
    4.6Cleanliness
    4.6Value For Money
    Verified Guest 5 / 52017, 16 Sep
    Did you find this review helpful?Yes ()Viewed 14 times
    Verified Guest 4 / 52017, 28 Aug

    Okish ! Food quality ➖ best peace full location 👌🏻 with nice ambience.

    Did you find this review helpful?Yes ()Viewed 83 times
    Verified Guest 5 / 52017, 9 Aug
    Did you find this review helpful?Yes ()Viewed 99 times
    Verified Guest 5 / 52017, 3 Aug
    Did you find this review helpful?Yes ()Viewed 95 times
    Verified Guest 2 / 52017, 23 Jul

    When I entered the room; it was smelling badly of cigarettes and when asked to change my room the guy said, "chalta hai sir, fan chalao abhi thik ho jayega" which didnt help at all. Mattresses has tho

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    Did you find this review helpful?Yes ()Viewed 98 times
    La ResidenceManager replied in 2 days

    Dear Mr. Ayush, thank you for taking the time to review our property. We always seek to give each guest a very comfortable and accommodating experience which is why we are so disappointed to hear about your experience during your stay with us. Our staff is held to a high standard of hospitality and we hope that you will accept our sincerest apologies. We have addressed the issue regarding the cigarette smell and have given a very stern warning to the employee in question. The room that you were checked into was a non-smoking room on the ground floor and so it comes as a surprise to us as to why it was smelling of cigarettes. We assure you that the same will not be repeated again. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Best Regards, Guest Relations Team | La Residence

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