Hotel Lake Side

Hi, I wish to express my complete displeasure at the services and comforts rendered at Hotel Lake Side Khajuraho. If you guys keep listing such hotels/ dharamshala then I will not book from your website in future and also leave enough posts on the social sites to ensure that nobody else books from GoIbibo. When we book from your site, we expect that you would have verified the hotel. This was a shoddy dharamshala with no services to speak of. And if you cannot verify all the listed properties on your site then you must leave us with an option to cancel out immediately with no cancellation charges or partially, say after we are dissatisfied with the services with say the first day or stay etc. This listing is not a hotel, it is a house which was once converted to a dharamshala and then to fleece the customer they added some beds and tv and started calling it a hotel. Pathetic layout of the property. Even the auto drivers and all shopkeepers nearby were telling us that only those who are not aware land up renting this place. The hotel/dharamshala is very steeply priced. All other places of stay nearby were offering room for much less. The adjoining hotel with similar locale and lot more facilities were charging much less. This hotel has no service. There is a teenager boy who does not understand much of what is said, even in Hindi. There is no restaurant, not even water is served till you ask for it. Twice this teenager boy told us to climb down and fill our water bottles from the earthen pot lying downstairs when we requested for water. There has been no house keeping for any of the days of stay. The hotel owner is a cheat, he has listed a lot of things like orchid and ayurvedic massages etc which are all non-existent. He is regularly consuming alcohol in his so called reception. null of the rooms have security as you can enter from the common balcony. He is such a cheat, that he was trying to give us a room of so called lesser value despite having paid for the room worth at 1500/-. He was quoting the price on our voucher which was actually the price minus goIbibo discount. Then he was trying to charge us more for the third person for whom we had paid in advance while booking online. In short he was a complete cheat who cheated us in all respects. Didn’t even provide the third bed. The complete hotel has limited crockery and even those are either cracked or very old. The kind of Dharamshala he is running, I will never stay if I have a choice or will not pay more than Rs 100/- per night if I forced to stay. Yet the owner is cheating us of the our money and providing no service. This hotel owner has cheated us, but GoIbibo has to share the blame. Had it not been for goIbibo we wont have ever landed in such a mess.

This hotel does not deserve any rating, actually they are the worst in the business. i feel they are local goons who are running this. I have checked in the hotel at 3 PM and soon after hotel staff got to know that the customer has ...booking their behavior got changed immediately. They behaved with us rudely and they did not even care to provide water after requesting multiple times. and after that they started fighting with us. finally after all the mess we checked out at 7PM.

Very poor quality hotel. Torn bedsheets and used stained towels were given. Blankets were very low quality like the ones given by railways. On top of everything lizzards in the room. Had to change hotel.

Service is not up to the mark. Must proved better amenities. Except the location nothing is highly commendable.