Lemon Tree Hotel Mcleodganj

After paying a ridiculously large amount let night, what you get is a total non sense. No welcome, no service. What a piece of garbage of a hotel from lemon tree. View is good, reaching to the takes a long curvy drive. Room is tiny, if you put extra bed, you dont have space to walk. Now comes the worst. It is about their food and restaurant. For a stunning view from the restaurant, what a stunning 3rd grade terrible horrible service. The restaurant manager, F&B manager, Chefs and the GM and the Front office all needs to be fired if the hotel has to improve. In my kids soup, he found a long hair. No one even acknowledged or apologized for the error. Instead they chose to replace the soup and continue their work. All the dishes are tasteless and horrific. They do not refill any empty basket with food unless you tell them and wait for 20 minutes. Their desert is horrible. They have a dedicated staff member only to serve ice cream, so that they can control the portion served and you dont take extra. What they serve is garbage of a vannila flavored ice cream. Swimming pool is not maintained, kids are not welcomed, no tires, no towles, nothing. Housekeeping service was okay. Even after informing front office that I want to speak with the GM, he did not even cared to say hello. May be this is how all Lemon Tree hotels are. Cheap heads.. who dont want to serve and take care of guests. Food, service quality, hospitality, facilities

It was a very memorable stay. Will share some points which will be of interests to people planning to stay here- 1. Location- far and removed from any hustle bustle. Solo property on a hilltop. Perfect for that weekend getaway if you want peace and quiet. We just followed the adjacent winding road up and down the hill, was a bit of a trek in itself! It's quite away from the town though, so better if you have your own vehicle. They do help you get cabs. 2. Hotel and Rooms- very well kept new property, Lemon Tree doesn't disappoint. Neat and clean rooms. Pool was not available though...they said will be functional when summer arrives (occupancy increase?). The mountain view from the balcony was really awesome, could sit there all day long. The restaurant also has a great view with a rooftop arrangement too. 3. Service- very good, with courteous and polite staff. Front desk staff very cordial. 4. Food- very good with good variety a la carté morning breakfast buffet has good though limited options. They also served khichdi/boiled eggs/milk on request for our kid ,we appreciate that. 5. Wifi- bit wonky, but usable. Cellular reception was there (Airtel). 6. Gym and Spa- available, but we didn't avail, so can't comment. 6. Play area for kids is outdoors...our kid enjoyed. Overall awesome, we would definitely visit again.

We were here for 3 nights and it was a really beautiful stay. the location is serene and away from any hustle bustle of any sorts. Everything looks as you see in the pictures! perfect for getaways. the property is quite new and very well looked after. Clean indoors and outdoors. The restaurant offers good variety and they obliged us even when we asked for 'khichdi' (not on menu) for our little one! The staff are really well behaved and courteous. Will visit again surely. Highly recommended. Pros- Excellent location (hilltop) with great views all around. Great clean rooms. Good service. Good food. Kids play area. Rooftop restaurant. Room service is excellent. Cons- Not many, but due to location there aren't any options around, nearest shops etc bring far off. the don't have their own pick up/drop service, (but they will connect you to one). The wifi service can be a bit wonky.

We stayed at Lemon Tree for 3 nights around New Year’s and our stay was very average. The property is newly built and rooms are nice, spacious and have good views. However, the restaurant service incl breakfast and dinner buffets were quite ordinary and had very limited options (especially for non veg). Staff was limited during our stay and that added to the poor service quality. Lastly, the property is located almost at the end of Naddi view road and could do with better signage/ navigation. Hope the service improves with time. Good luck!