maryland road, anachal, munnar Munnar India 685565
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2017, 23 Aug
50%Guest recommend this hotel
Va KarthikeyanVery poor road (off road) that I have not experienced in my life time..Read All Reviews
₹ 2000
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Sub Total1 room for 1 nightExcludes Taxes
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    2.4 / 54 Reviews
    2.8Service Quality
    3.6Food & Drinks
    2.3Value For Money
    Verified Guest 3 / 52017, 27 May

    Very poor road (off road) that I have not experienced in my life time

    Did you find this review helpful?Yes ()Viewed 974 times
    Verified Guest 1 / 52017, 21 May

    Need to add Street & Footpath Lighting. improve the Reception. looks as if a khandar. rooms OK.

    Did you find this review helpful?Yes ()Viewed 981 times
    1 / 52017, 13 May

    earlier problem of no approach road, no street Lighting is gone. Now through out the night there was no power supply. although no power supply was there, they didn't even turn on the Generator. aft

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    Did you find this review helpful?Yes ()Viewed 992 times
    lilies@munnarManager replied in 8 hours

    Hi Rajesh, Thanks for your comments. Let me try to explain this as discussed over phone Approach Road- We send SMS to all our guest, a day prior, regarding the route. Some guest do not follow this but follows GPS or maps which will re route them through jungle roads. I think you might have had this issue. What we can do is to call the guest and alert them again if it helps. Street Light- Most part of Kerala do not have street lights. Within our resort, we have a flood light to help with the pedertrian Power Failure- This is common in Munnar hence we use generator Thanks for the feedbacks, which will help us to look into better guest satisfaction.

    Verified Guest 3 / 52017, 26 Feb

    nice location but only poor food quality

    Did you find this review helpful?Yes ()Viewed 995 times
    Lilies MunnarManager replied in 5 days

    Dear Ketan, Thanks for your kind words. Glad that you were happy with the stay and liked the place. For food we have a long inhouse menu and we have multiple suppliers. We also have a kitchen for those who enjoy cooking themselves. Anyway I have noted your comments and will see what improvement is required. Thanks

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