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Hotel

Sterling Lonavala

107, khatri park, near manshakti kendra, opp valvan dam, old mumbai-pune road, lonavala Lonavala India 410401
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2018, 23 Feb
atSterling Lonavala
71%Guest recommend this hotel
Kruti AvlaniTerrible place. They fleece you in maintenance ! Will recover bed linen & towels cost fully from everyone ! Bad service...Read All Reviews
₹ 4000
    Sub Total1 room for 1 nightExcludes Taxes
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    12:00Check In
    10:00Check Out
    10Rooms
    • Parking Facilities Available
    • Laundry Service Available
    • Outdoor Activities
    • Swimming Pool
    • Trekking
    • Table Tennis
    • Speciality Restaurant
    • Internet Access - Surcharge
    • Business Center
    • Activity Centre
    • Suitable For Children
    • Room Service (24 Hours)
    • Local Tour / Travel Desk
    • Music/Video library
    • Doctor on Call
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    3.7 / 5160 Reviews
    71%Guests
    Recommend
    3.7Service Quality
    3.6Amenities
    3.8Food & Drinks
    3.6Location
    3.8Cleanliness
    3.7Value For Money
    1 / 52018, 29 Jan

    Terrible place. They fleece you in maintenance ! Will recover bed linen & towels cost fully from everyone ! Bad service.

    Did you find this review helpful?Yes ()
    Lonavala Under the Over, A Sterling Holiday ResortManager replied in 13 days

    Thank you for reviewing Sterling Lonavala. We are deeply concerned about your unpleasant experience and our Resort Management Team is making sure that our standards of service and hospitality are not compromised in future. We request you to consider this as an unfortunate exception to the usual Sterling experience and give us another opportunity to serve you better.

    Verified Guest 5 / 52018, 22 Jan
    Did you find this review helpful?Yes ()
    Verified Guest 4 / 52018, 10 Jan

    Very good hospitality

    Did you find this review helpful?Yes ()
    Verified Guest 4 / 52017, 11 Dec

    The activities could have been available for longer time..location could have been better.. Food is expensive

    Did you find this review helpful?Yes ()
    Lonavala Under The Over A Sterling Holiday ResortManager replied in 9 days

    Thank you for sharing your feedback. We have noted the issues that you have highlighted regarding activities, food price, and raised a concern with the Resort Management team at our corporate office to take corrective action. We hope you will give us another opportunity to serve you better at any of our resorts across India.

    Verified Guest 4 / 52017, 10 Dec

    Nice hotel. Good service...

    Did you find this review helpful?Yes ()
    Lonavala Under The Over A Sterling Holiday ResortManager replied in 10 days

    Thank you for staying with us at Sterling Lonavala. We are grateful for your positive feedback. It will be our pleasure to serve you again at any of our resorts in leisure destinations across India.

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