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Lords Grey Deluxe

across victory tunnel circular road shimla Shimla India 171003
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Hotelier Photos26 Photos
Travellers Photos7+ Photos
2017, 19 Oct
atLords Grey Deluxe
67%Guest recommend this hotel
Shivam MittalWorst place.. not worth spending money...Read All Reviews
₹ 2000
    Sub Total1 room for 1 nightExcludes Taxes
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    14:00Check In
    12:00Check Out
    • wi fi
    • Parking (Complimentary)
    • Extra Mattress (On Request)
    • 24 hour security
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    3.3 / 5109 Reviews
    3.2Service Quality
    3.6Food & Drinks
    3.3Value For Money
    Verified Guest 5 / 52017, 10 Oct
    Did you find this review helpful?Yes ()
    Lords Grey DeluxeManager replied in 6 days

    Dear Guest, Namaskar!!!!!!!!!! On the onset let me allow to say thanks for your review and rating on this forum. We are thrilled to note that you had a great and comfortable stay experience with us.. Entire Team Lords Grey Deluxe Look forward to welcome you again with warm Hospitality.

    Verified Guest 4 / 52017, 6 Oct
    Did you find this review helpful?Yes ()
    Verified Guest 2 / 52017, 20 Aug
    Did you find this review helpful?Yes ()Viewed 96 times
    Verified Guest 1 / 52017, 19 Aug

    Worst place.. not worth spending money.

    Did you find this review helpful?Yes ()Viewed 99 times
    Lords Grey DeluxeManager replied in 2 hours

    Dear Valued Guest Thanks for time given to review us on Goibibo. We appreciate your feed back .I am continuously working with my team to provide flawless service to all our guests. It is saddening your such review came after we provided you rooms approx. four hours earlier than the scheduled check in time without any additional cost and staff tried & helped you off the record for thing which we were running short that day due to stock malfunction. It has become a normal practice of guests like you that if you politely ask for GST(Payable @ hotel) clearly mentioned on the booking voucher sent to you, they start arguing unnecessarily and write such reviews. We look forward to come up to your entire satisfaction when you visit us next time

    Verified Guest 4 / 52017, 28 Jul

    Good accommodation. Good facilities in room. Total value for money.

    Did you find this review helpful?Yes ()Viewed 79 times
    Lords Grey DeluxeManager replied in 9 hours

    Dear Guest, At the very onset I would like to thank you for sharing this review of your recent stay with us. I am glad to hear that you have taken along with you some beautiful memories and experiences . Would also like to thank you for your candid feedback. Its sound bites like these that act like stepping stones in our pursuit of ever learning, improving and delivering a richer holiday experience. We thank you for your patronage and look forward to welcoming you soon back again in the near future.

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