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Hotel

Mashoo Resorts

Manikaran Road, Hathithan, P.O. Bhuntar, Kullu India 175125
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2018, 18 Oct
atMashoo Resorts
41%Guest recommend this hotel
Vipul Sachdevapros of this property. location is good good car parking space. Hospitality's is good, very good support from Mr joginder and Vikas. On terrace view i..Read All Reviews
₹ 2000
    Sub Total1 room for 1 nightExcludes Taxes
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    17Rooms
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    What our guests say

    GG Gaurav Goyal
    1 /5

    hotel staff is very bad. not even listen to the customer. never book a room

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    Manager replied in an hour

    Dear Sir YOur booking was not confirmed as all the deluxe rooms were sold out.You should have checked for confirmation from ** .Sorry for your unfortunate experience.

    VS Vipul Sachdeva
    2 /5

    pros of this property. location is good good car parking space. Hospitality's is good, very good support from Mr joginder and Vikas. On terrace view is good. cons of this property

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    Manager replied in 42 minutes

    Dear Sir , I am sorry for your unfortunate experience.We really appreciate your feedback and thanks for bringing this to our attention.I do hope you cannot judge the entire resort by one such bad experience.We are striving to give the best to our customers.and this feedback has helped us to improve our food taste.

    JB Jai Bhatt
    5 /5

    Excellent staff, very clean and highly recommend.

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    Manager replied in 21 hours

    Dear Jay Thanks for the wonderful review.Good reviews motivate us to work more and give more customer satisfaction.

    PJ Priyanka Jaiswal
    1 /5

    Bed is very uncomfortable, bathroom flush not working, shower defective, no keys available for the room. Very bad room. Only plus point is that room is facing the river and ac

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    Manager replied in 21 hours

    Dear Priyanka We apologise for your bad experience.But your review has certainly brought to our notice all the things.This should not happen with anyone again.

    ER Ev Rao
    1 /5

    the location was ok, but bed was not in good condition, water blocking in bathroom, broken chair in restaurant.

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    Manager replied in a month

    Thanku very much for your candid review of your recent stay with us.Your feedback is extremely valuable,as we strive to improve witb each and every stay.I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we have upgraded the property for a comfortabke stay.

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    Gaurav Goyal2018, 7 Jun
    atMashoo Resorts

    hotel staff is very bad. not even listen to the customer. never book a room

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