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Hotel

Hotel Mera Mare

420/200 moo 9, beach road, banglamung, pattaya city, chonburi 20150, thailand central pattaya Pattaya Thailand
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2017, 23 Oct
atHotel Mera Mare
88%Guest recommend this hotel
Prathima ChittaranjanDecent stay but just watch out for the people who will disrespect you. Staff is not educated but if they do like you they will take care of you...Read All Reviews
₹ 2000
    Sub Total1 room for 1 nightExcludes Taxes
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    14:00Check In
    11:00Check Out
    136Rooms
    • Meeting room
    • Spa and wellness centre
    • Luggage storage
    • Currency exchange
    • Ironing service
    • Swimming pool
    • Safety deposit box
    • 24-hour reception
    • Concierge
    • Parking
    • Business centre
    • Fax/photocopying
    • Free Wi-Fi
    • Breakfast buffet
    • Air conditioning
    • Massage
    • Dry cleaning/laundry service
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    Location

    4.6 / 518 Reviews
    88%Guests
    Recommend
    4.4Service Quality
    4.5Amenities
    3.9Food & Drinks
    4.7Location
    4.8Cleanliness
    4.6Value For Money
    Verified Guest 3 / 52017, 29 Aug

    Decent stay but just watch out for the people who will disrespect you. Staff is not educated but if they do like you they will take care of you.

    Did you find this review helpful?Yes ()Viewed 95 times
    Hotel Mera MareManager replied in 26 minutes

    Dear Guest, First of all, thank you for your comment and feedback. We do take note of your very low ratings in numerous areas and we are very concerned to learn of your dissatisfaction in almost all areas of our hotel services. Especially given your unusually low rating, we would very much value your added feedback in how exactly we have failed as we are very ambitious to serve all our guests to their full satisfaction and indeed to exceed expectations. I would like to once again offer our sincere apologies as we have clearly failed in this regard on this occasion. Your comments have been shared and addressed with the department heads concerned for further improvement and rectification. Mr. Chetan, we appreciate your comments as it is only through caring guests such as yourself and through your feedback that we are able to continually monitor and improve both the quality of our products and standards of services provided. With this in mind we once again thank you for your feedback and we most certainly do look forward to welcoming you back to our hotel as our valued guest in the future. Sincerely yours,

    Verified Guest 3 / 52017, 1 Aug

    i dont know why have you included them under "5 star category". Clearly this is an average hotel with 3 star facility. adjacent hotel Hardrock would have been better choice.. but we didnt select as yo

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    Did you find this review helpful?Yes ()Viewed 91 times
    Hotel Mera MareManager replied in 28 minutes

    Dear Mr. Rajesh, Thank you for your comment and feedback. We do take note of your very low ratings in numerous areas and we are very concerned to learn of your dissatisfaction in almost all areas of our hotel services. Especially given your unusually low rating, we would very much value your added feedback in how exactly we have failed as we are very ambitious to serve all our guests to their full satisfaction and indeed to exceed expectations. I would like to once again offer our sincere apologies as we have clearly failed in this regard on this occasion. Your comments have been shared and addressed with the department heads concerned for further improvement and rectification. Mr.Rajesh, we appreciate your comments as it is only through caring guests such as yourself and through your feedback that we are able to continually monitor and improve both the quality of our products and standards of services provided.

    Verified Guest 5 / 52017, 22 May
    Did you find this review helpful?Yes ()Viewed 999 times
    Mera Mare HotelManager replied in 15 minutes

    Thank you for rating us.!!

    Verified Guest 1 / 52017, 12 May

    they haven't mentioned any where while booking that its a no smoking hotel . now they charging penalty of 2000 thai baht . y this harassment

    Did you find this review helpful?Yes ()Viewed 998 times
    Mera Mare HotelManager replied in 24 minutes

    Regarding to inform to you, we are pleased to informed your guest that smoking in room is not allowed but at the balcony will be fine but your guest do not accept, ( every room in our hotel have sensor for smoking )

    Verified Guest 5 / 52017, 27 Apr

    Nice room nice staff location awesome. Over all nice experience

    Did you find this review helpful?Yes ()Viewed 998 times
    Mera Mare HotelManager replied in 14 days

    Thank you for rating us, we are looking forward to welcoming you back to our hotel in the near future.

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