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Hotel

Meraden Grand

57 patel nagar, cantt., jainpath, varanasi Varanasi India 221002
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2018, 20 Feb
atMeraden Grand
83%Guest recommend this hotel
Omar Farooquithe staff was very bad, I had done two rooms booked for my seniors when they came The reception staff had arguments that the room is for one single pa..Read All Reviews
₹ 2000
    Sub Total1 room for 1 nightExcludes Taxes
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    14:00Check In
    12:00Check Out
    12Rooms
    • Suitable For Children
    • ceiling fan
    • Banquet Facilities
    • International Call facilities
    • Shoeshine
    • hot / cold water
    • Money Exchange Facility
    • Ironing Service
    • Laundry Service Available
    • Books/Magazines
    • Hotel safe
    • Air-condition
    • Security at All Hotel Entrances
    • Meeting Rooms
    • Wake-up Call / Service
    • wi fi (only in common area)
    • Payment by Credit Card accepted
    • Restaurant
    • Extra Mattress (On Request)
    • Set menu dinner
    • Daily Housekeeping
    • Parking Facilities Available
    • Concierge
    • Reception
    • Public Restrooms
    • Doorman
    • Power Backup
    • STD / ISD
    • Limited Parking Facility
    • Speciality Restaurant
    • Laundry Service (At a charge)
    • Postal / Parcel Services
    • Non Smoking Hotel
    • Welcome Drink on Arrival (Non-Alcoholic)
    • Air-Conditioning - Central
    • Parking (nearby)
    • Safe
    • Television
    • Conference Hall
    • Photocopying
    • Full Time Operation for All 7 Days
    • CCTV
    • Telephone/fax machine
    • Porter Services Available
    • Baby cot
    • Business Center
    • Fire Safety
    • Free WiFi Internet(Lobby)
    • Courier Service
    • Outdoor Parking - Secured
    • Dining area
    • Charging points
    • Local Tour / Travel Desk
    • Bar / Lounge
    • Luggage Storage
    • 24 Hour Front Desk
    • Breakfast Service
    • Extra Bed (On Request)
    • Wedding Services Facility
    • Room Service (24 Hours)
    • Free Wifi
    • Doctor on Call
    • Party hall
    • Breakfast Buffet
    • Metal Detectors
    • Room Service
    • 24 hours power back-up
    • AC/Heater
    • Currency Exchange
    • Paid Transfers
    • 24 hour security
    • Conference Facility
    • Bellboy service
    • Wifi 2 devices per room-reception area only
    • Free Internet Access
    • Locker Facility
    • Function Room
    • Dining Hall
    • Guide / Sightseeing Service
    • Multi Cuisine Restaurant
    • Taxi Services
    • Express Laundry
    • Pick up and Drop (Payable)
    • Front Desk
    • Intercom
    • 24 hr security
    • Parking (Complimentary)
    • Lobby
    • Major Credit Cards Accepted
    • Laundry Service (Payable)
    • Lift / Elevator
    • First-Aid Kit at Front Desk
    • 24 hour reception
    • Medical Assistance Available
    • Wheelchairs available
    • Free WiFi
    • sightseeing (Payable)
    • Free Wifi in Common Area
    • Fire Exit Signs
    • Newspapers In Lobby
    • Umbrellas
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    Location

    3.7 / 531 Reviews
    83%Guests
    Recommend
    3.7Service Quality
    4.0Amenities
    1.9Food & Drinks
    4.1Location
    1.9Cleanliness
    3.8Value For Money
    Verified Guest 3 / 52018, 2 Feb
    Did you find this review helpful?Yes ()
    Verified Guest 5 / 52018, 28 Jan
    Did you find this review helpful?Yes ()
    Verified Guest 2 / 52018, 23 Jan

    the staff was very bad, I had done two rooms booked for my seniors when they came The reception staff had arguments that the room is for one single pax only but after insisting him.... then accepted t

    + More
    Did you find this review helpful?Yes ()
    Meraden GrandManager replied in an hour

    Dear Guest, Greetings from Meraden Grand, Varanasi! Thank you very much for placing your trust and sharing the feedback of your experience with us. I am concerned and offer my sincere apologies for the inconvenience caused to you during your stay. I have addressed the same with my respective team leaders and be rest assured that we are working diligently to ensure that such a situation does not occur again. I request you to please do give us another opportunity to present you the best of Meraden Grand Varanasi. Best regards, Vikas Singh

    Verified Guest 5 / 52018, 21 Jan
    Did you find this review helpful?Yes ()
    Verified Guest 5 / 52018, 17 Jan

    gud

    Did you find this review helpful?Yes ()
    Meraden GrandManager replied in 6 days

    Dear Guest, Thank you for posting your comments. The entire team is thrilled to read your thoughts about the hotel. We are glad that the service was to your satisfaction. I am sure that this will go a long way to keep the Meraden Grand team motivated to deliver even higher levels of service than before. We thank you once again and look forward to your next visit with us. Warm regards, Vikas Singh General Manager

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