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Hotel

Hotel Metro plaza @ New Delhi Railway station

2690-2695,gali number 8,chuna mandi paharganj new delhi 110055 Delhi India 110055
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2018, 18 Feb
atHotel Metro plaza @ New Delhi Railway station
81%Guest recommend this hotel
Sunil SinghI already paid GST while we book online but hotel person further asked for GST and at the time of check out . the worst hotel I have ever visit .I pa..Read All Reviews
₹ 854
    Sub Total1 room for 1 nightExcludes Taxes
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    12:00Check In
    12:00Check Out
    14Rooms
    • Front Desk
    • Internet Access
    • 24 Hour Check in-Icon
    • Extra Mattress (On Request)
    • wi fi
    • Reception
    • Extra Bed (On Request)
    • ceiling fan
    • 24 hour security
    • Wi fi (Payable)
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    Location

    3.6 / 544 Reviews
    81%Guests
    Recommend
    3.5Service Quality
    3.6Amenities
    3.8Food & Drinks
    3.7Location
    3.8Cleanliness
    3.6Value For Money
    Verified Guest 1 / 52018, 8 Jan

    I already paid GST while we book online but hotel person further asked for GST and at the time of check out . the worst hotel I have ever visit .I pay GST bill two times

    Did you find this review helpful?Yes ()
    Hotel Metro Plaza New Delhi Railway StationManager replied in a month

    Dest Guest, I was very disappointed to read of your experience during your stay with us. Whilst an apology will regrettably not alter the outcome of your experience on this occasion. I do extend it with all sincerity. I certainly empathise regarding the points you mention in your reviewWe have taken up with the concerned departments and corrective actions have been taken. My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times. Best Regards Team Metro Plaza

    Verified Guest 5 / 52017, 27 Dec

    Good

    Did you find this review helpful?Yes ()
    Hotel Metro Plaza New Delhi Railway StationManager replied in 15 days

    Dear Guest, Thank you for your stay with us at our hotel. an aspect of our hotel that is preferred by many of our guests. Your encouraging review will help us constantly improve our services, and we hope to welcome you back again in the near future! Sincerely, Best Regards Team Metro Plaza@ New Delhi Raiway Station

    Verified Guest 4 / 52017, 28 Oct

    50 50 I am not happy with hotel staff every time they are chew tobacco and pan room was not neat and clean

    Did you find this review helpful?Yes ()
    Hotel Metro Plaza New Delhi Railway StationManager replied in a day

    Dear Sir, We thank you for sparing your valuable time to post a review about your stay with us. Please accept our sincere apology for the inconvenience caused during your stay. It is feedback from esteemed guests like you that helps us to constantly introspect our systems and procedures and assists us in striving for a better product and service. We have taken up with the concerned departments and corrective actions have been taken. My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times. Best Regards Team Metro Plaza

    Verified Guest 1 / 52017, 12 Jul
    Did you find this review helpful?Yes ()Viewed 96 times
    Verified Guest 3 / 52017, 9 Jul
    Did you find this review helpful?Yes ()Viewed 98 times

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