HOTEL MONA PLAZAtipa road,near main square,mcleodganj(hp)176219 Mcleodganj India 176219View on Map
Excellent staff,excellent location,great rooms and great food. Staff is very warm and helping.
dear sir ,thanku so much ,to your valuevly review ,
Hotel staff was very supportive which you see very less in McLeod ganj. Also they have helped us in our bad time with other hotel. As friends corner owner has given our room to someone else . Cleaning+ More
dear Sir. thanks to stay with Mona plaza
Worst hotel ...They will not provide you rooms on time.You will find cockroach in food and they will just lagh dont even say sorry to you. Horrible..
Dear Sir, I appreciate you concern. Sir actually you had checked-in before 12 noon and before that room was unavailable however we certainly did our level best to provide room priority basis. Also for your inconvience we do applogize however if room had been available before checkin time we would have given it. Also as per my knowledge provided by resturant manager and staff they have denied of such a incident however it was told to me that waiter was not that upto mark and considering your opinion we have replaced him. The staff has been told to handle guests with poltieness,care and concern. Considering your feedback we certainly are commited to improve on any aspect you disliked. Best customer service is our priority and it will be always,Also we wouldnot compromise on that aspect at any cost. Thanks and Regards,
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