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Hotel

Montana Hotel & Resort

montana hotel, 2nd floor, the rink mall, opp. head post office Darjeeling India 734101
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2017, 24 Oct
atMontana Hotel & Resort
85%Guest recommend this hotel
Manoj JoshiPoor reception, no service available at night. They leave guests at night and go home. Not a single staff at night. Poor non professional approach...Read All Reviews
₹ 6000
    Sub Total1 room for 1 nightExcludes Taxes
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      4.4 / 564 Reviews
      85%Guests
      Recommend
      4.4Service Quality
      4.3Amenities
      4.2Food & Drinks
      4.7Location
      4.5Cleanliness
      4.4Value For Money
      Verified Guest 1 / 52017, 16 Oct

      Poor reception, no service available at night. They leave guests at night and go home. Not a single staff at night. Poor non professional approach.

      Did you find this review helpful?Yes ()
      Montana Hotel ResortManager replied in 18 minutes

      Dear valued Guest, Thank you for your feedback!! I apologize if our service did not meet your expectation,and we really appreciate you taking time to share your feedback. Your comments will be used for coaching and training our employees. I ask that you allow us another opportunity to serve you.

      Verified Guest 5 / 52017, 19 Jul

      good..............................................................................

      Did you find this review helpful?Yes ()Viewed 94 times
      Montana Hotel ResortManager replied in 2 months

      Dear Valued Guest, Thank you for your wonderful ratings. We would be more than happy to serve you again!!!

      Verified Guest 3 / 52017, 10 Jun

      Location of hotel Is good near to mall road, walking distance. Pure veg food is available. Value for money.

      Did you find this review helpful?Yes ()Viewed 95 times
      Montana Hotel ResortManager replied in 4 months

      Dear Valued Guest, Thank you for your wonderful feedback. We would be more happy to serve you with again with our better service!!

      Verified Guest 3 / 52017, 8 Jun
      Did you find this review helpful?Yes ()Viewed 96 times
      Verified Guest 4 / 52017, 15 May

      Excellent location, the staff is good and well behaved, rooms are good, breakfast is also good here, overall a very nice hotel experience, would recommend any one traveling to Darjelling to stay here.

      Did you find this review helpful?Yes ()Viewed 996 times
      Montana Hotel ResortManager replied in 7 hours

      Dear Valued Guest, Thank you for your positive feedback! We are glad that you liked our hospitality. Do let us know if you wish to have your second visit with us.We would be more than happy to serve you again.

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